Job Description

Civic Heart Centre is a full spectrum cardiology care clinic offering cardiac evaluation, management and treatment of various heart conditions. Our expert staff are focused on making every patient visit a positive experience. The goal of our Cardiology team is to provide our patients with comprehensive services for heart health, disease prevention, treatment and management.Civic Heart Centre is currently seeking a FULL-TIME Medical Office Administrator.Civic Heart Centre is looking for a qualified and compassionate Medical Office Administrator. Responsibilities include an overall flow of the clinic, including reception and office administration duties such as scheduling patient appointments and responding to patient inquiries in person and over the telephone. Provide excellent service to patients and visitors by working collaboratively and independently with the Office Administration team and other members of the organization.Major Duties and Responsibilities: Medical Office Administrator Greeting & arriving patients in a polite and professional manner. Booking and confirming appointments. Answer telephones and respond to inquiries courteously and efficiently. Maintain timely, accurate, and concise documentation of patient visits. Computer scheduling, software, and prior EMR knowledge are required (Knowledge in Accuro an asset). Knowledge of Cardiac terminology and experience working with Cardiac patients is an asset. Medical terminology and working knowledge of medical clinic/cardiology testing are required. Excellent interpersonal and communication skills (both verbal and written), as well as telephone communication skills, and customer service skills, are required. Must be able to prioritize workload in a fast-paced environment with competing priorities, while demonstrating excellent customer service skills Work collaboratively and independently in a multidisciplinary environment Demonstrated ability to attend work on a regular basis is required.Job Types: Full-time, PermanentSchedule:

• 8 hour shift