Medical Administrative Assistant

Ottawa, ON, CA, Canada

Job Description

Overview


Join our dynamic healthcare team as a Medical Administrative Assistant, where your energetic and detail-oriented approach will be vital in supporting efficient clinic operations. In this role, you will serve as the backbone of administrative functions, ensuring seamless patient flow, accurate documentation, and effective communication across departments. Your proactive attitude and strong organizational skills will help create a welcoming environment for patients and staff alike, contributing to high-quality care delivery and operational excellence.

Duties



Greet patients warmly at the front desk, managing phone systems with professionalism and courtesy while providing exceptional patient service. Schedule appointments efficiently using Ps Suite EMR Collect payments Review and update medical records, ensuring compliance with regulations and maintaining confidentiality of patient information. Manage medical office operations by scanning documents, maintaining medical records, and organizing patient files both physically and electronically. Maintain excellent phone etiquette when communicating with patients, providers, insurance companies, and vendors to foster positive relationships.

Requirements



Proven experience in a medical office setting with familiarity in clinic operations, medical records management, or healthcare administration. MUST have experience with Ps Suite EMR Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment. Exceptional communication skills--bilingual abilities are a plus--to serve diverse patient populations effectively. Proficiency in computer skills including Microsoft Office Suite (Word, Excel) for documentation and reporting tasks. Ability to handle sensitive information discreetly while managing administrative responsibilities with accuracy. Strong customer service orientation paired with professional phone etiquette and a friendly demeanor.
Job Types: Full-time, Part-time

Pay: $18.00-$20.00 per hour

Expected hours: 15 - 35 per week

Benefits:

On-site parking
Application question(s):

Do you have Ps Suite experience as this is mandatory for the job?
Work Location: In person

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Job Detail

  • Job Id
    JD3139223
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ottawa, ON, CA, Canada
  • Education
    Not mentioned