Job Description

Work Term: Permanent Work Language: English Hours: 37 hours per week Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience: 3 years to less than 5 years or equivalent experience

Tasks

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Coordinate the flow of information Interview patients to obtain case histories Open and distribute regular and electronic incoming mail and other material Schedule and confirm appointments Train staff in procedures and in use of current software Complete insurance and other claim forms Determine and establish office procedures and routines Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review Initiate and maintain confidential medical files and records Perform data entry Provide customer service

Supervision

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3-4 people

Computer and technology knowledge

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MS Word Electronic mail MS Excel MS Windows MS Outlook

Area of work experience

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Correspondence Financial statements Invoices Reports and records

Transportation/travel information

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Own transportation Public transportation is available

Work conditions and physical capabilities

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Fast-paced environment Work under pressure Attention to detail

Personal suitability

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Accurate Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Initiative Organized Reliability Team player

Screening questions

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Are you available for the advertised start date? Are you currently legally able to work in Canada? Do you have previous experience in this field of employment?

Health benefits

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Dental plan

Financial benefits

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Night shift premium

Other benefits

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Free parking available Other benefits Team building opportunities Parking available

Support for newcomers and refugees

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Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) Supports newcomers and/or refugees with foreign credential recognition Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

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Offers on-the-job training tailored to youth Provides awareness training to employees to create a welcoming work environment for youth

Support for mature workers

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Applies hiring policies that discourage age discrimination Provides staff with awareness training to create a welcoming work environment for mature workers Offers mentorship, coaching and/or networking opportunities for mature workers

Supports for visible minorities

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Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.) * Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities