Description
Are you looking to take on a role with a strategic importance to your organization? Leveraging data to drive better customer outcomes? Managing programs that focus on core business priorities?
Our team and what we'll accomplish together*
If you are a high performer with a strategic and analytical mindset who thrives in a fast-paced team environment, then this is the right role for you. As Marketing Specialist of the Reactive Churn and Retention program on the TELUS and Koodo Mobility Churn and Renewal GTM & Channel Excellence team, you will be responsible for continuously identifying innovative ways to reactively protect and retain customers in the moments and channels where they are most likely to churn.
In this role, you will drive innovation in how we reactively manage churn particularly in our CE channel, identify and help build save tools, and be a core contributor in the planning and execution of new opportunities that will reduce cost and grow revenue across TELUS and Koodo mobility base management. The ideal candidate is a natural born leader with a willingness to challenge the status quo, is able to work collaboratively and confidently with multiple stakeholders across different business units and levels to move programs forward.
TELUS is a great place to work. You can see it in our team members. The diversity of the TELUS team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative internet, voice, data and wireless products and solutions we offer.
What you'll do*
What you'll be responsible for in your new role:
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