Job Description

Description

Join our team

At Koodo, we\'re on a mission to give Canadians a happy mobile experience. In this exciting role, 1:1 Marketing Communications Manager will be responsible for supporting the Koodo Mobile brand team.

The ideal candidate has experience in developing creative across various channels such as email and SMS, as well as customer journey strategies and working with external agencies. You\'ll be a great fit if you\'re a strategic thinker and collaborative team member with an ability to think outside the box and drive results.

Here\'s the impact you\'ll make and what we\'ll accomplish together

• Build annual and quarterly plans across the customer purchase funnel leveraging 1:1 marketing tactics in partnership with the Go-to-Market team and the agency
• Define and evolve value proposition, positioning for internet and mobility services as well as mobile & home (M&H) offers and messaging
• Lead all aspects of 1:1 marketing communications including generating clear and strategic agency briefs, managing creative approvals, overseeing logistics and deployment, collecting and analyzing results to drive continuous improvement in communication effectiveness
• Understand how the business is performing relative to target to optimize in-flight communication initiatives to increase conversion rates
• Partner with the agency to identify communications best practices and lead transformational projects to improve campaign efficacy and efficiencies
• Manage relationships with multiple agencies to ensure on-time, on-budget delivery of all campaigns, program and assets
• Collaborate with budget prime to plan and manage campaign budget throughout the year

Qualifications

You\'re the missing piece of the puzzle

• You are an innovative thinker that thrives in creating and driving strategies
• Proven ability to bring forward ideas by digging into business problems and identifying opportunities for improvements
• You are confident in tackling ambiguous problems and enjoy defining processes that create solutions
• Known for your exceptional presentation skills, you have the capability to break down complex information into a simple story and can provide data-driven recommendations to share with leaders
• Recognized for your relationship building and interpersonal skills, you have the ability to bring teams together with a focus on holistic goals

Great-to-haves

• Understanding of 1:1 communications and advertising best practices
• Experience with the creative development process, client or agency-side
• Project management experience would be considered an asset
• Undergraduate degree in marketing or a related field
• Strong analytical, critical thinking and organizational skills
• Proficiency with G-suite and/or MS Office applications

A bit about us

We\xe2\x80\x99re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You\xe2\x80\x99ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We\xe2\x80\x99re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you\xe2\x80\x99re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Sales and Marketing

Help us, help our customers make a real connection

We are honoured to be recognized

$14.7 billion
TELUS\xe2\x80\x99s annual revenue

$4.8 billion
The brand value that TELUS brings

12
Consecutive years our annual dividend payment has increased

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Telus