Reporting to the Operations Manager, the Marketing and Business Administrator is responsible to ensure the marketing of the company\xe2\x80\x99s properties is completed effectively and efficiently. The role also manages and supports information services and special projects for the company. The Marketing and Business Administrator will work collaboratively with the Office Staff, Property Managers, Rental Agents, and Resident Managers. Priorities change in this position and the Marketing and Business Administrator must be flexible and willing to change roles and responsibilities as required. Marketing, Communications and Public Relations - Posting and creating advertisements for available rental suites on all current platforms
- Establish and maintain relationships with third party marketing platforms
- Source marketing solutions
- Designing and ordering signage and coordination of installation
- Creating and ordering marketing material through web designers and marketing companies
- Establishing and designing marketing and advertising campaigns
- Reviewing and improving \xe2\x80\x9conline\xe2\x80\x9d marketing strategies
- Track effectiveness of marketing platforms and ad campaigns
- Monitoring customer service through email/ call tracking for quality assurance (follow up)
- Managing and maintaining social media accounts
- Manage Google accounts for all property pages and respond to reviews
- Engaging with Leasing Specialists and hosting sales and marketing meetings to standardize leasing experience
- Brand fluidity, branding guidelines, customer experience
- Assist with new rental development sites
- Coordinate marketing efforts with communications companies
- Setting up email tracking Special Projects - Posting new properties and units into property management software
- Creating and Updating Welcome Packages
- Putting together Welcome Packages for new building distribution
- Insurance information updates
- Assist with onboarding new software and inputting data Support Accounting Team as needed - Reconcile, correct, and resolve payment discrepancies as needed
- Post resident payments
- Back up Bill Payment coverage
- Review and update monthly Pre-Authorized payments
- Post rent payments and reconcile resident rent payment ledger
- File documents on property management software and in the filing room Other duties as assigned. Core Competencies, Skills, and Expectations The incumbent must exhibit and demonstrate the following Core Competencies: - Accountability
- Adaptability
- Communication
- Teamwork
- Planning and Organizing The incumbent must possess the following knowledge, skills and qualifications: - College Diploma with a focus in marketing and/or business administration preferred
- 1-2 years of experience in a marketing/administrative role preferred
- Windows OS Computer proficiency and the ability to learn and develop an understanding of softwares
- Strong verbal and written communication skills and the ability to produce accurate documentation
- Ability to prioritize multiple assignments and tasks to meet deadlines while working in a dynamic, fast paced environment
- Ability to solve problems and take initiative
- Strong work ethic and positive team attitude
- Experience in property management is an asset
- New grads are welcome to apply York Property Management (YPM) manages 3,500+ residential apartment suites in Southwestern Ontario. YPM offers a variety of different layouts of suites which accommodate a diverse demographic of young couples, families, students and retirees. The company employs over 100 individuals working at head office, on site or at various properties managed by YPM. _York Property Management is committed to providing a safe, healthy and inclusive work environment. We welcome applications from people with disabilities and diverse backgrounds, identities and cultures. Accommodations are available throughout the application and interview process upon request. Successful candidates, as a condition of job offer, would be required to provide a satisfactory criminal record check. Compensation is negotiable and will be determined upon the interview process and a benefit package will also be offered. We appreciate all applications. However, only those selected for an interview will be contacted Job Type: Full-time