Job Description

Description :

Purpose of the position

The Market Segment Manager acts as the leader of initiatives to profitably grow Messer\xe2\x80\x99s business in Canada in their Market Segment. This role is primarily responsible for the development and execution of marketing strategies for the Refrigerant Market Segment.

Principal Responsibilities

MARKET SEGMENT STRATEGY AND EXECUTION

• Delivers leading edge Long-term, medium-term and short-term business strategies to achieve sales and profit objectives of the segment in line with Messer\xe2\x80\x99s long term growth strategies
• Track Market information for the Market Segment and analyse trends. Identifies relevant industry and market trends and formulates plans to take advantage of them to achieve business growth
• Design and execute Sales Campaigns to grow the Market Segment
• Develop market segment specific Product and Service Offerings (PSO\xe2\x80\x99s), and commercialization plans with the Sales Team to ensure effective implementation. Ensures our portfolio is adapting as regulations in Refrigerants change
• Acts as a liaison and \xe2\x80\x9cexpert\xe2\x80\x9d for the Sales Team
• Actively supports and complies with global, national, and regional business initiatives related to the Market Segment
• Works collaboratively with other Market Segment leaders where there is overlap in the customer base or product line
• Develops channel specific plans and offers that deliver customer value
• Determines whether the Segment Plans are feasible within the capabilities of the organization and/or any changes that would need to be made

PRODUCT MANAGEMENT

• Manages Pricing Strategy for the Product Portfolio ensuring optimized margins and competitive market pricing.
• Manages the product mix to ensure sustainable sales and profit growth including, portfolio optimization/rationalization, and forecasting
• Identify new products and offerings for customers in the Market Segment
• Manages allocation and sourcing strategy for both product and allocations
• Product management analytics, processes, and tools including blended costing and pricing
• Establishes the business case for major capital requirements
• Identifies need for branding, trademarks and works with Legal on any trademark submissions

KEY CUSTOMER/MARKET INFORMATION AND RELATIONSHIPS

• Responsibilities for managing key customers may include contract negotiations and renewals, pricing, A/R, quality or non-conformance, growth initiatives
• Understands regulatory trends in Canada and globally and can translate these trends into business opportunities and strategy
• Track trends at key customers and analysis of competitive market trends
• Participate in key trade events -Trade associations and trade shows - representing Messer

SAFETY AND PRODUCT STEWARDSHIP

• Provides visible leadership for safety initiatives and ensure a safe working culture is entrenched within the business, complying with safety and security standards and regulations
• Ensures that all products and processes related to the Market Segment portfolio can be used safely
• Understands the HSEQ issues specific to the Market Segment at Messer and at the customer
• Identifies and reviews all Product Stewardship processes related to customer usage of the products and processes related to the Market Segment portfolio
• Ensures all products and processes related to the Market Segment portfolio meet all regulatory requirements and Messer HSEQ standards
• Manages the Refrigerant Reporting requirements for levies etc.

COMMUNICATIONS & E-BUSINESS

• Develops and implements an internal communication and training strategy for the Market Segment
• Develops the companies\xe2\x80\x99 external social media, advertising, direct mail and web presence messaging for the Market Segment and works with Marketing Communications to implement programs
• Develops the Sales and Technical materials needed to support the Segment with Marketing Communications
• Ensures webshop has correct information for products in the Market Segment portfolio

PRODUCTIVITY

• Identifies opportunities for productivity/cost savings within the scope of the Market Segment including but not limited to inventory levels, rental and service charges,
• Lead the implementation of Productivity improvement products in the Market Segment

KEY SUPPLIER RELATIONSHIPS

• Work with Purchasing to manage key Supplier Relationships including Pricing, Supply issues, rebates, contracts for product and allocation
• Maintains relationship with Vendors through various meetings or discussions. Takes part in regular reviews, pricing, and rebates negotiations with vendors and establishes a strategy for Major Vendors by working closely with Procurement team.

SALES TEAM (INCL CUSTOMER SERVICE & RETAIL)

• Works closely with the sales team; enabling them to meet their commercial objectives by providing the appropriate tools, materials, training, and presentations.
• Works collaboratively with Sales Managers, Retail Managers and Customer Service,
• Develops strategy to support Specialists to achieve a sustainable collaboration with the Sales Team
• Provides leads to the Sales Team for the Market Segment

OPERATIONS, FINANCE, PURCHASING, ANALYTICS, IT

• Works collaboratively with Operations, Supply Chain, Purchasing, and IT team.
• Works with Operations to identify and resolve quality problems or customer complaints and supply chain issues

OTHER

• Consistently demonstrates leadership in core values
• Develop a culture of continuous improvement in data integrity, customer focus, safety & sustainability, digital customer relationships

Qualifications

• Technical education in science or engineering and/or a business degree preferred
• Knowledge of the Refrigerant industry an asset
• Experience in a range of business functions

Join us and you will be part of a company that values and supports your career. We offer competitive pay and benefits, with set schedules, steady work and opportunities for ongoing training and career progression.

Together we value innovation, efficiency and flexibility. Putting safety first, working with integrity and respect, we encourage everyone to find solutions for success. That means for our customers and for our colleagues. This makes us a great place to build a career where your skills are valued and developed.

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If you need assistance with the application or would like to request an accommodation, call (877) 243-1030.

Messer Canada