Job Description

Eastern Health is the largest, integrated health authority in Newfoundland and Labrador employing approximately 13,000 dedicated employees and serving a population of more than 300,000 people. The authority offers the full continuum of health and community services including public health, long-term care, community services, hospital care and unique provincial programs and services. At Eastern Health we pride ourselves on providing the highest quality care and service possible to the people in our communities, in our region, and in the province. To do that, we employ qualified, competent and caring individuals who are dedicated to their professions and to our vision of Healthy People, Healthy Communities.

Job Summary
The Manager provides leadership, support and education for the ongoing implementation of MIS (Management Information Systems) Standards and collection, retrieval, analysis and integrity of workload data and related statistics and reporting of workload data within Eastern Health for allied health and nursing.

The successful applicant will be responsible for the ongoing planning, development, implementation, maintenance and evaluation of Workload Measurement Systems (WMS) for nursing and allied health. They will work collaboratively, internally with clinical Managers and Directors, Professional Practice Consultants, HTDM, Decision Support and clinical staff; and will work externally with the Newfoundland and Labrador Centre for Health Information (NLCHI), the Department of Health and Community Services and information specialists throughout the province to address issues which impact workload measurement and data collection. The individual will also be accountable for providing educational and consultative support for the interpretation and use of workload data and indicators as well as ongoing auditing and monitoring.

Job Qualifications

Education
The successful candidate will be either a Registered Nurse or an Allied Health Professional and have a post-secondary degree in nursing or Allied Health Profession with master's degree preferred.

Experience
A minimum of five years of clinical experience within the last seven working in a health care setting is required.
Experience with project management, change management and workload measurement preferred.

Competencies (Knowledge, Skills & Abilities)
Knowledge of quantitative and qualitative research and analytics
Effective interprofessional, communication and presentation skills
Excellent organization skills and proven ability to meet deadlines in a fast-paced environment
Well-developed decision making, analytical, interpretation, negotiation and problem-solving skills
Demonstrated ability to communicate with employees from both clinical and non-clinical areas and with varying levels of experience and expertise
Demonstrated expertise in the application of word processing, spreadsheet, database and graphics and reporting software and systems
Strong critical thinking skills with the ability to analyze information and to evaluate the implication of a course of action or strategy
Experience in project management, change management, coordination and group facilitation
Exercises diplomacy, tact and confidentiality
Provide direction to team member(s)
Able to work independently as a confident analyst, decision maker and problem solver and build consensus among a very diverse group of health care and administrative professionals.
Proven leadership abilities, excellent communication, interpersonal and teambuilding skills.

Other
A satisfactory record of work performance and attendance is required

Please submit your resume/cover letter which clearly demonstrates how you meet the required qualifications.

Apply online at https://employment.easternhealth.ca

Upon successfully applying for a vacancy then you will receive a confirmation email. If you do not receive this email please contact Recruitment 777-7777 ext 5-2 immediately

To become a part of our team, please submit your resume/cover letter or application form online, clearly demonstrating how you meet the required qualifications. Include your current mailing address, day-time contact number, e-mail address, competition and employee number if applicable.

Contact Information for Recruitment Related Inquiries:

Telephone: (709) 777-7777 (5-2) or 1-800-563-3693
Email: employment@easternhealth.ca. Applications/resumes are not accepted at this email address.

If you are no longer interested in the position, you can withdraw your application by emailing employment@easternhealth.ca as soon as possible.

Eastern Health is committed to inclusive and barrier-free recruitment, selection, and onboarding processes. We will be happy to work with applicants requesting support during the process. If you have any questions, feel free to contact our Recruitment Line at 777-7777 press 5 then press 2 (long distance 1-800-563-3693) outlining how we can help.