Job Description

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you\xe2\x80\x99re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title Manager, Tax Operations



What is the opportunity?

To manage the classification of clients, collection of core tax documentation, production and filing of global tax relief forms to ensure the timely, accurate and efficient relief of withholding taxes on global assets. Acting as a senior operational subject matter expert to our clients, the market regulators, and local Tax Authorities with regards to Regulatory Tax Compliance and Governance. This role requires a high degree of independence providing priority focus on our services and product offering ensuring our clients receive exceptional client experiences.

What will you do?

• Support the Tax operations management teams in all initiatives to achieve a high standard of excellence for our clients.
• Maintenance of satisfactory internal and external Audit/Regulatory/Risk ratings and reviews.
• Mitigation of operational, financial, and reputational risk.
• Demonstrate high level of competency with the capability to validate overall activities with high level of accuracy.
• To supervise and assist in the implementation of procedural changes in accordance with new regulations, revenue procedures, and tax advisory communications.
• To manage the escalation of, and resolution of, any client or sub-custodian issues affecting the efficiency of tax relief mechanisms and the RBC tax offering.
• To be proactive and encourage the harmonization of the tax advisory, tax reporting, tax documentation, tax processing areas into a single efficient unit.
• To be proactive in the education of Tax Operations to all internal and external parties.
• Responsible for Client Due Diligence, attending meetings and satisfying any documentation requirements.
• Participation in service reviews, representing Tax Operations.
• To be a Subject Matter Expert in Tax with a full and detailed understanding of complex and unique processing.
• Immediately escalate all critical issues, potential operational risk events to Associate Director to ensure risk containment and client satisfaction.

What do you need to succeed?

Must-have

• Diploma/Degree in a related field.
• 3-5 years\xe2\x80\x99 experience in operational environments.
• Strong analytical capability with ability to manipulate data to identify trends.
• Proficiency in MS Office product suite, particularly MS Excel & MS Access.
• Attention to detail and organizational skills.
• Discipline in time management, with comfort managing multiple tasks and meeting time-sensitive deadlines.
• Ability to mentor others, particularly in tax acumen, processes and regulatory requirements

Nice to have

• Experience in enabling a cross functional team to perform critical tasks within tight deadlines.

What\xe2\x80\x99s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Excellent exposure to communicate with various business partners and stakeholders in Investor & Treasury Services and within other platforms as appropriate
• Opportunity to obtain hands-on experience throughout your role
• Working with an exciting, close-knit, supportive & dynamic group
• Opportunity to collaborate with other business segments within the bank
• Excellent career development and progression opportunities
• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Competitive compensation

Job Summary

Address: HALIFAX, Nova Scotia, Canada

City: CAN-NS-BEDFORD

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: Investor and Treasury Services

Job Type: Regular

Pay Type: Salaried

Posted Date: 2023-02-10-08:00

Application Deadline: 2023-02-24-08:00

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.

Royal Bank of Canada