Job Description

THE OPPORTUNITY AWAITS YOUREAL finds itself in the enviable position of managing one of the most interesting and versatile connected spaces in North America with an opportunity to impact the lives of millions by creating life-long memories and delivering exceptional experiences.Reporting to the Director of Guest Experience, the Manager of Security Operations is responsible for leading, managing and achieving the strategic security and traffic operation objectives of Regina Exhibition Association Limited (REAL) in accordance with best practices to effectively and efficiently identify, mitigate, prevent, or eliminate unnecessary risks facing REAL and events at REAL District by adopting an intelligence-led approach to organizational security and traffic management. This position will provide overall management for all services and activities involved in 24/7 facility security and surveillance, event security, emergency preparedness, and traffic operations.WHAT YOU WILL DOAs a member of REALs Management team, the Manager of Security Operations participates in the development of REALs strategic planning process, develops, and implements the business plan to achieve the corporations short and long-term goals by:xc2xb7 Developing and aligning Business Unit implementation plans to support the Guest Experience Departments strategic and operational goals.xc2xb7 As the internal expert, provide leadership and implement plans to reduce current and future threat landscape, including vulnerability mitigation, incident response, and risk assessments.xc2xb7 Reporting on security and traffic efficacy metrics and track work performance to elevate the Business Units maturity (security maturity model).xc2xb7 Implementing security audits to identify potential vulnerabilities related to physical security, staff safety and patron safety.Leads, oversees and manages Security Operations and parking services to support day-to-day and event-specific requirements by:xc2xb7 Influencing and demonstrating persuasiveness to influence others to achieve Business Unit outcomes.xc2xb7 Engaging with external stakeholders, such as regulatory agencies, law enforcement, life safety agencies, emergency services, the parking and transportation industry, and municipal transit parking and traffic enforcement, to obtain information necessary to achieve Business Unit outcomes.xc2xb7 Assisting Event Managers in developing event-specific security & parking staffing plans.Ensures effective business unit financial planning by:xc2xb7 Contributing to the development of the business units annual budget (capital and financial), responsible for monitoring monthly financial statements and forecasting/implementing appropriate expenditure controls to manage costs.xc2xb7 Periodically reviewing invoicing to ensure all inputs are reported and invoice is submitted in a timely manner to the client. Ensuring outstanding receivables are followed up on once advised by Finance of any delinquency.xc2xb7 Recommending changes in direction or priorities during the business year; provide direction for necessary modifications to the business plan or operating budgets as required during the fiscal year.Leads and develops strong teams to carry out business unit strategies and operational plans by:xc2xb7 Hiring, training, promoting, holiday & vacation scheduling, dismissals, discipline and compensation reviews for all direct reports; provide written & verbal performance evaluation; advice, guidance, direction and authorization for direct reports to carry out plans & procedures consistent with established policies.xc2xb7 Selecting, developing, coaching and mentoring direct reports and a diverse workforce through leadership, performance management, and operational plan execution aligning with REALs mission, vision, and values.RequirementsWHAT IT TAKESEducation and Experiencexc2xb7 3 + years of experience planning, developing, implementing, and managing a public assembly facilityxc2xb7 Experience in Security surveillance, incident management and access control systemsxc2xb7 A Bachelors degree or comparable work experience in law enforcement, criminal justice, or security management, complemented by a completed Certified Protection Professional (CPP) certification in preferred.xc2xb7 Experience working in a unionized environment is considered an asset.Knowledge, Skills and Abilitiesxc2xb7 Knowledge of operational characteristics, services and activities of public assembly facilities.xc2xb7 Crowd management and control techniques; Principles of supervision and training.xc2xb7 Knowledge of relevant federal, provincial, and local regulations.xc2xb7 Understanding of terminology used in entertainment and convention center settingsxc2xb7 Computer proficiency required including advanced Excel, Word, Outlook, databases and the internet.xc2xb7 Excellent interpersonal skills and ability to work well as part of a team.xc2xb7 Ability to work well in a fast-paced environment and adapt to change.xc2xb7 Ability to work cooperatively and effectively with othersxc2xb7 Knowledge of security surveillance, incident management, and access control systemsxc2xb7 Excellent leadership skills with the proven ability to lead and motivate team members, including the ability to supervise and manage multidisciplinary staffxc2xb7 Excellent decision-making skills, and demonstrated proficiency for managing multiple, complex priorities within demanding timeframes.BenefitsWHY CHOOSE REALHere at REAL, we can offer unique experience unlike any other organizationMake a difference in your own communityBe a part of an industry responsible to create fun and memorable moments for our guestsA wide range of employment opportunities to fit your own lifestyle - whether that's committing to us in a full-time capacity or more of a casual role that is event specific and tailored around your own availability.We offer competitive wages and industry standard benefitsMatching Group RRSP plan.For more information visit our website at Submit resumes by March 2, 2025.Please click the link to apply:While REAL appreciates the interest by all applicants, only those selected to advance to the next stage will be contacted.

REAL District