Job Description

Requisition ID: 325837

Position Number: 21000756

Posting End Date: November 25, 2022

City: Winnipeg

Site: Shared Health

Work Location: Health Sciences Centre

Department / Unit: SH - Quality Improvement

Job Stream: Clinical Support

Union: SH Exempt

Anticipated Start Date: 12/19/2022

FTE: 1.00

Anticipated Shift: Days;Evenings

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Shared Health leads the planning and coordinates the integration of patient-centred clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

Reporting to the Divisional Director, the incumbent is responsible for the identification, implementation and evaluation of quality improvement opportunities in keeping with the organization's strategic priorities. Collaborates with staff in programs throughout the organization to improve quality and safety. Monitors organizational LEAN training and coaches quality improvement teams throughout their process improvement initiatives. Leads process reviews and performance improvement projects that increase system efficiency/capacity and promotes quality and patient safety. Ensures LEAN methodologies are utilized in quality improvement initiatives, as well as PDSA cycles, and evidence-based decision making.

Experience

• Five years' experience in the development of LEAN/quality/process improvement and risk management initiatives required.
• Three years experience in a healthcare setting preferred.
• Experience in customer service, and change management strategies and processes required.
• Report writing, project design, program evaluation, and evidence-based decision making and delivering training an asset.

Education (Degree/Diploma/Certificate)

• Baccalaureate Degree in a related field (Clinical Healthcare discipline, Business, Engineering) required.
• Masters in Engineering, or Business Administration an asset
• An equivalent combination of education and experience may be considered.
• Training/expertise in Quality and Performance Improvement Methodologies (e.g. Lean, Six Sigma, Statistical Process Control, PDSA) required.
• Certificate in quality improvement would be an asset.

Certification/Licensure/Registration

• LEAN/Six Sigma Black belt certification required.

Qualifications and Skills

• Preference will be given to those applicants competent in an Indigenous language and/or knowledge in Indigenous customs, traditions and values.
• Advanced computer skills including word processing, data management, spreadsheets etc. required.
• Must possess superior change management, communication, and interpersonal skills that will enable her/him to work as a member of a team, facilitate groups and present information at various levels within the healthcare system.
• Performs work both independently and as a team member.
• Promotes good interpersonal relationships by modelling professional behaviour.

Physical Requirements

• Good physical and mental health.

We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.

Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.