Job Description

Requisition ID: 178034

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Manager - Quality Assurance Testing will be responsible for acceptance testing of assigned new and changed systems that affect Domestic banking applications and Alternate Delivery Channels. Control changes in Bank application systems to maintain system integrity in the Production environment.

Is this role right for you?

• Manage testing for assigned application systems by reviewing and evaluating requirements and design documentation, developing and approving test strategies and workday estimates, approving the preparation of comprehensive test documentation, and overseeing daily testing activities. Closely monitor the progress of testing, and evaluate logs raised, balancing the need to mitigate risk with the optimal use of testing resources while adhering to QA Testing policies, standards and procedures.
• Assess multiple, overlapping projects with stringent time frames and appraise outstanding issues impacting the promotion of initiatives to the Production environment, providing direction to minimize associated risks. Approve test evaluations and authorize recommendations for promotion of code to the Production environment to ensure the highest quality of service in the delivery of branch initiatives.
• Direct and guide project teams (both internal and offshore) consisting of analysts with varying degrees of knowledge, provide ongoing direction, human resources administration, coaching and support to motivate individual and team performance in a stable, professional environment, while ensuring department objectives are met. Evaluate the performance of immediate subordinates.
• Manage the coordination of testing activities with other departments and interpret detailed information provided by technical support staff. Participate in forward-planning sessions and identify/resolve conflicts between initiatives. Work with individual project teams during the project definition stage to ensure business and technical requirements are fully capable of meeting the stipulations for testable requirements.
• Direct and guide project test teams to ensure the timely delivery of quality products/ functions consistent with the business needs and priorities of Domestic Banking Operations, Wealth management, Alternate Delivery Channels, Electronic Banking and other Retail, Corporate and Commercial departments (users).
• Participate in work sessions to develop external design documents to gain a full understanding of a project and to ensure requirements are adequately documented to allow for their efficient translation to test materials.
• Review code implementation strategies to avoid risks during Production delivery; review code changes during testing for implications on overall test plans; approve code promotes.
• Appraise outstanding issues impacting the promotion of code to the Production environment and provide direction to minimize associated risks.
• Approve test evaluations and authorize recommendations for promotion of code to the Production environment to ensure the highest quality of service in the delivery of Branch initiatives.

• Manage the coordination of day to day testing efforts for assigned application systems and project testing efforts with other testing personnel, end users, technical support and development areas.
• Review planned activities for future initiatives, participate in forward-planning sessions and identify/ resolve conflicts between initiatives.
• Troubleshoot when problems arise and contribute to their resolution in a hands-on manner when necessary.
• Maintain a thorough and current comprehension of Banking systems, IST and/or UAT code configuration and connections, environmental resources, code delivery processes and rapidly advancing Business System and technological changes.
• Analyze industry best practices to recommend improvements to methodology, test environments and workflow to promote an efficient and cost-effective UAT process.

Do you have the skills that will enable you to succeed in this role?

• Candidate must have strong management/leadership and communications skills as well as experience handling both onshore and offshore team. Strong investment knowledge such as registered/non-registered products i.e. RSP, RESP, Mutual Funds, taxation and experience in QA Testing and associated methodologies.
• Day to day decisions regarding approaches to testing are handled independently by the incumbent.
• Incumbent has authority to approve and promote code and code related changes to multiple UAT environments.
• High degree of discretion and independent judgement to determine work priorities, allocation of resources and approval of code delivery to UAT and Production.
• Excellent communication and leadership skills to address issues with QA Testing and other department staff who have varying degrees of experience and technological knowledge
• Expert understanding of code library management and ENDEVOR commands
• Solid understanding of technical implications of code changes
• Expert understanding of UAT standards and methodology
• Solid understanding of change process and related systems/ technology to deliver code to UAT servers, controllers and PC\'s and the ability to assess the risk and impact of the changes
• Complete understanding of multiple UAT environments and their relationship to code delivery and business functions

What\'s in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Remote-friendly work environment will provide you with the flexibility to perform at your best.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Dynamic Office - Fully equipped gym, showers, games room, bowling alley, micro market, free tea & coffee, universal washrooms, wellness rooms, and lots of space for team collaboration.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Working location condition: Hybrid \\

#LI-Hybrid

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Scotiabank