Job Description

Company Overview

Our Values
At TD we\'re guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Making Your Well-being a Priority
A supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they\'re more likely to do their best.

Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

How We Work
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they\'ll always have access to the TD community and experience our culture of care.

Who We Are
TD is one of the world\'s leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you\'ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we\'re here to support you towards your goals. As an organization, we keep growing - and so will you.

Department Overview

TD Merchant Solutions (TDMS) is a division of TD Bank Group and has been providing merchants with a full range of payment processing services and solutions since the initiation of the Canadian credit and debit card marketplace in 1968. As a trusted business partner, TDMS offers a full range of payment processing solutions and payment innovation for all types of businesses, including some of Canada\'s largest retailers. TDMS is the only merchant acquirer that is part of a major Schedule A Canadian bank that issues debit and credit cards, provides business financing to merchants, and operates a merchant acquiring business. At TDMS, we see all sides of the electronic payments business. TD\'s leadership in this area makes us uniquely qualified to assist merchants of all sizes and across all segments.

Job Requirements

• Knowledge of Merchant Solutions or Acquiring industry, products, business strategies, processes, systems would be considered an asset.
• Proven ability to build effective go to market and business strategies with experience in leading to execution.
• Proven time management skills - ability to deliver work and manage multiple tasks under aggressive timelines in a rapidly changing environment.
• Excellent organization skills, problem solving skills, and a proactive approach to managing strategic and tactical deliverables.
• Proven interpersonal, communication, presentation skills and attention to detail.
• Ability to provide clear and concise summaries to senior management.
• Excellent team player, able to work and build relationships across multiple teams and departments.
• Resourceful self-starter with ability to balance multiple tasks.
• Proven ability to prioritize and manage own workload to deliver quality results and meet assigned timelines.
• Ability to operate in an ambiguous environment.
• Strategic thinker with the ability to analyze, escalate and solve problems quickly.

Hours

37.5

Job Details

The TDMS Strategic Partnerships Team builds referral relationships and integrations with third party software vendors (ISV\'s), gateways and value add companies who offer product and services to our mutual merchants.

This role reports to the Senior Manager, Strategic Partnerships. The successful candidate will be primarily accountable for the implementation, commercialization, and delivery of key strategic referral partnerships.

Areas of accountability include:

• Product owner that will be accountable for the implementation and commercialization of new ISV\'s Partner Product Offering for small and medium size businesses.
• Design, own and execute a go-to-market strategy that will include partnering closely with TD Merchant Solutions Acquisition Teams and the broader business banking distribution teams.
• Create and maintain requirements, templates, training, and work with both internal and external teams to implement the product offering into TDMS and TD Business Banking teams.
• Post Launch responsibility including key relationship management (include QBR\'s), growing, and evolving the referral partners product offering, including identifying and adding additional features and functionalities to the solution.
• Build and own ongoing OKR\'s and KPI\'s in relation to the key partners
• Maintain and Develop Technical Knowledge of the TDMS Product, integration, and solution options
• Execute, monitor, and collect data on campaigns in collaboration with the key referral partners
• Develop and manage marketing material and digital content in relation to the key referral partners

Workplace Model

Hybrid

Inclusiveness

Our Commitment to Diversity, Equity, and Inclusion
At TD, we\'re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We\'re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Accommodation
Your accessibility is important to us. Please let us know if you\'d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

How We\'re Helping Make an Impact in Communities
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That\'s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It\'s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

We look forward to hearing from you!

Business Line

Cards and Merchant Solutions

Job Category - Primary

Product Management & Development

Job Category(s)

Product Management & Development

Job Family

Merchant Solutions

Time Type

Full Time

Employment Type

Regular

Pay Details

We\'re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.

Careers Web Site Cities

Canada-Ontario-Toronto

TD Bank