Job Description

July 14, 2022
WELLINGTON HEALTH CARE ALLIANCE Groves Memorial Community Hospital · Louise Marshall Hospital · Palmerston & District Hospital
POSTING # 2022-125
MANAGER, PRIVACY AND HEALTH INFORMATION (Full Time)
A full time Manager of Privacy and Health Information position is available at Wellington Health Care Alliance.
The Alliance includes Groves Memorial Community Hospital as well as North Wellington Health Care (Louise Marshall Hospital and Palmerston and District Hospital).

Balance is our Superpower. Many of our staff come from larger city centres looking for a quieter home and work life. Commuting to work is a breeze – many staff/physicians walk or bike to work. Each of our hospital sites are surrounded by beautiful natural landscapes. Taking a walk on a trail during your break time, or sit at a picnic table surrounded by nature, our hospitals make it easier to get back to basics and in touch with your overall wellbeing. Pair that with the friendly faces that make up our hospital community, you can expect a calmer, happier and more connected atmosphere. We also offer free parking! Come dare to be different with us!
This position is a non-unionized position.
Position Summary:
Chief Privacy Officer and Manager, Health Information – The ideal candidate will be responsible for the Privacy and Health Information Programs at our three rural hospitals withing Wellington Health Care.
The Privacy Program is key to our organization. The Hospital is committed to holding information confidential and respecting patient and staff rights to privacy. The Chief Privacy Officer is responsible for the development of the Privacy Program and establishing processes based on provincial legislation. Reporting to the VP, Corporate Services and CFO the Manager of Privacy and Health Information will work closely with other members of the hospital’s management team and is responsible for the day-to-day operations of the Health Information departments, privacy and confidentiality.
The Health Information department is tasked with the collection and processing of mandated clinical information for our patients’ health record, the submission of data to national and provincial data holdings to facilitate funding and benchmarking, contribute to the reporting needs of the hospital, and ensure that the privacy and confidentiality of records is maintained. The role will provide operational leadership to staff at all three hospitals and monitoring and improving the electronic patient record, transcription services and registration data quality.
You will:
PRIVACY OFFICER

• Serves in leadership role for privacy compliance
• Acts as liaison to ICAT
• Develops and maintains privacy program in compliance with changes in laws, regulatory and organization policy
• Works with administrative staff, risk management, legal counsel, key departments, and committees to ensure that the organization has and maintains appropriate compliance including privacy and confidentiality policies, procedures, forms, information notices, and materials which reflect current organizational practices and regulatory requirements
• Oversees, develops, and delivers initial and ongoing privacy training to the workforce
• Conducts related ongoing compliance activities
• Maintain and update internal privacy audit program and coordinate external audit process with business partners
• Investigate and resolve allegations of non-compliance with legislation and/or policy and procedure
• Monitors patterns of inappropriate access, disclosure and/or security of personal health information
• Manages all required breach determination and notification processes working with Human Resources
• Participates in the development, implementation and compliance monitoring of business contracts, information practices and review of Privacy Impact Assessments
• Manages consent directives, amendment, and correction; accounting of disclosure; record keeping and administrative procedures
• Verification that research related requests receive Research & Ethic’s Board (REB) approval
• Reports to CEO, Board, and other committee(s) regarding privacy matters

MANAGER, HEALTH INFORMATION

• Operate within a multi-site environment and maintain health information systems and practices for several sites on a single shared platform
• Establish best practice standards and guidelines on corporate health records/health data management, point of entry registration data capture and including the modernization of electronic health records and data capture processes to enhance user experience and improve data quality
• Lead and direct clerical staff in the scanning, indexing, correction and completion of patient records to facilitate continuity of patient care and mandated reporting.
• Manage and maintain the legal health record in all it’s formats, including retention and destruction requirements
• Maintain dictation and transcription system and service, work with vendor to ensure compliance with SLA requirements
• Collaborate with leadership, other Support teams, and external organizations acting as a link across programs and organizations to implement operational efficiencies, leverage collective expertise, deliver training programs and achieve organizational outcomes
• Combine clinical, technical, and business expertise to understand current organizational objectives, identify challenges, and work across the organization and apply innovative solutions that achieve organizational objectives
• Sustain implemented changes to ensure success and continued improvement
• Lead/Manage/Measure unionized staff’s performance with departmental standards/expectations and compliance requirements
• Review to ensure standards, requirements and/or parameters are met in relations to health information and registration - including ensuring timeliness and data accuracy/consistent, applying industry knowledge in the performance of the job
• Address any performance or non-compliance issues with department staff and registration staff
• Provide subject matter expertise for projects and initiatives involving records management, registration DQ, and project management in collaboration with internal/external stakeholders
• Lead in the development and implementation of policies/procedures and educational materials for records management

You have:

• 
  
• Bachelor’s or associate degree in Health Information Science or related field
• Certification with the Canadian Health Information Management Association (CHIMA)
• Certified Information Privacy Professional (CIPP) (Preferred) or other Privacy Certification
• 5 years relevant managerial experience
• Working experience/knowledge hospital information datasets
• Working experience with legislation and policy relating to Privacy
• Excellent working knowledge of Ministry of Health & Long-Term Care reporting guidelines
• Excellent communication and problem-solving skills
• Analytical, innovative and results oriented
• Hard working and embraces change
• Excellent planning and organizational skills

Additional Qualifications:

• 
  
• Travel is required amongst the three hospital sites and therefore a valid driver's license and reliable vehicle are required.
• Satisfactory performance and attendance required
• Satisfactory Reference Checks required prior to start date
• Must provide a Police Vulnerable Sector Check
• Must complete a Pre-Employment Health Assessment including providing proof of full COVID vaccination prior to being hired

Hours of Work: 37.5 hours per week
Location: Your home office site will be either Groves Memorial Community Hospital, Palmerston and District Hospital or Louise Marshall Hospital, and you will be expected to be on-site at all three hospitals each week. A valid driver’s license and reliable vehicle with insurance is required.
All work is carried out in accordance with WHCA’s values: Compassionate, Respectful, Innovative, Professional and Collaborative.
Interested applicants please submit your cover letter and resume on BambooHR at the following link: https://whca.bamboohr.com/jobs/ by 4:00 pm on July 29, 2022.
INTERNAL applicants please apply with your work email address.
EXTERNAL applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.
Wellington Health Care Alliance strives to create a respectful, accessible and inclusive work environment. Upon individual request, the hospital will endeavor to remove any barrier to the hiring process to accommodate those candidates with disabilities.
Wellington Health Care Alliance is committed to providing and fostering a safe, healthy and respectful workplace for all employees, free from violence and harassment.