Full-Time | St. John's, NL | Apply by October 1,2025
Make a lasting impact in a role that matters.
Eastern Residential Support Board Inc. (ERSB) is a progressive employer dedicated to inclusive community living for individuals with intellectual and physical exceptionalities. We are currently seeking a dynamic
Manager of Human Resources
to join our leadership team and help champion a culture of support, development, and excellence across our organization.
ERSB is a non -profit dedicated to enhancing the quality of life and promoting community inclusion for people with exceptionalities through safe, supportive, and responsive residential care and services. ERSB currently operates thirteen cooperative living arrangements in the St. John's metro area and employs 168 employees. ERSB is a unionized organization , with NAPE being the bargaining agent.
What You'll Do
As the HR Manager, you will lead and coordinate a wide range of essential human resources functions that directly support the success of our people and programs. You will:
Recruitment & Onboarding
Lead full-cycle recruitment: job postings, screening, interviewing, and onboarding
Collaborate with managers to identify staffing needs and job requirements
Create accessible onboarding tools (e.g. multilingual modules, video tours of group homes)
Employee Relations
Promote a positive, inclusive workplace culture
Respond to staff concerns and support resolution of conflicts
Develop cultural awareness initiatives, including videos featuring staff from diverse backgrounds
Training & Development
Assess training needs and coordinate impactful learning opportunities
Deliver onboarding sessions and staff development programs
Evaluate training effectiveness and adjust accordingly
Performance Management
Oversee performance reviews and improvement plans
Provide coaching and support for managers and staff
Compliance & Policy Management
Ensure compliance with federal, provincial, and local labor laws and regulations
Maintain employee records and documentation in accordance with legal requirements
Develop an HR strategy covering recruitment, training, and performance management
Support board subcommittees and HR strategic planning
Compensation & Benefits
Oversee the administration of employee compensation, benefits, and payroll.
Conduct compensation and benefits benchmarking and job evaluations
Advice employees on benefits options and manage open enrollment processes staff with benefit options and enrollment
Health & Safety
Monitor and promote workplace safety and well-being
Introduce health and wellness initiatives (e.g. "Self-Care Week" programming)
HR Analytics & Reporting
Analyze HR metrics to guide strategic decisions
Formalize use of SSC's dashboards and analytics tools
Monitor leave usage and develop best practice sick leave management protocols and policy in collaboration with the Director of Residential Services
What You Bring
Bachelor's degree in Human Resources, Business Administration, or related field
Master's degree or HR certification (e.g., SHRM-CP, PHR) preferred
Minimum 5 years of progressive HR experience, including at least 2 years in a managerial role
Experience in residential care, group homes, or healthcare settings is a strong asset
In-depth knowledge of employment laws and HR best practices
Exceptional communication, leadership, and problem-solving skills
Proficiency in Microsoft Office, Scheduling, and HR software
Why Join ERSB?
At Eastern Residential Support Board Inc., you'll join a team that values inclusion, innovation, and compassion. We offer:
A competitive salary under the HAY Management Pay Scale, HL 18 ($64,112 - $83,346)
Enrollment in ERSB's Pension and Benefits plans
Five weeks paid leave plus statutory holidays
Thirty-five-hour work week, and a compressed work schedule
Collaborative work environment committed to professional growth and employee wellness
The opportunity to make a meaningful difference in people's lives
Apply Now
Please submit your resume and cover letter by
October 1, 2025,
to:
Hiring Committee
Eastern Residential Support Board Inc.
P.O. Box 8052, St. John's, NL A1B 3M7
or email:
bchurchill@ersb.nf.ca
We thank all applicants for their interest. Only those selected for an interview will be contacted.
Job Type: Full-time
Pay: $64,112.00-$83,346.00 per year
Benefits:
Dental care
Extended health care
Life insurance
On-site parking
Paid time off
Work Location: In person
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