Job Description

Our Digital & Technology team wakes up every day with one goal in mind - to connect Canadians to the people and things that matter most. Collectively, we're proud to support 30 million Canadians each month.

We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast; build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada's largest and most reliable 5G network. As the Digital & Technology team, we are building our tomorrow, today.

Come play a key role in building the future of innovation in Canada, Let's make your possible.

Do you enjoy working on high-scale, complex, and high visibility projects and programs? If yes, consider the following opportunity:

We are looking for a strong leader to join Information & Cyber Security Unit as Manager, Cyber Security Platforms Operations.
Our mandate is to ensure we consistently work as One Rogers to deliver excellence with urgency through disciplined execution. Our approach focuses on the quality end-to-end experience of our employees and customers, sustainable performance and value and continuous improvement.
In addition to being able to manage simultaneous complex tasks, successful candidates should be able to lead, mentor and manage a team of application and systems support professionals in supporting various platforms and programs.

What you will be doing...

• Develop new operational patterns, process and procedures to improve support of platforms in scope.
• Review processes to determine platforms resiliency posture.
• Asses and recommend augmentation of operational capacity of the team.
• Ensure administrative functions are completed on time and within scope.
• Participate and support in the establishment of yearly platforms currency and support roadmaps.
• Conduct resiliency exercises (Table-top tests) for Change Management activities.
• Liaise with various suppliers and internal technology, engineering, and other operations groups to satisfy day-to-day operational activities.
• Effectively communicate operational status, risks and recommendations to a diverse audience from technical staff to senior leaders.
• Follow up and drive to conclusion actions and plans regarding operational resiliency and platform health.

What you have (mandatory skills)

• 3+ years of people leadership in a technical environments
• 3+ years of hands-on experience in managing server-based and SaaS/Cloud applications in scope of cybersecurity
• Experience with privacy issues and awareness of regulated data environments (i.e.: PCI, SOX, FERPA, HIPAA, and COPPA).
• Effective communication skills to varying audiences, including senior executives, technology peers, and government officials.
• Able to analyze complex security issues and provide pragmatic options and recommendations.
• Strong business and technical acumen.
• Can direct and manage multiple priorities in high pressure situations.
• Excellent planning and organizational skills.
• Ability to work with cross-functional teams and achieve goals and meet deadlines in a fast-paced environment.

Nice to Have

• CISSP, CISA, CISM, CRISC or similar certification and training is an asset.
• Proficiency in O365 applications (Teams, Visio, PowerAutomate, PowerApps, PowerBI)
• Experience with data formats (JSON, YAML, XML).
• Working knowledge of SQL databases
• Experience with ServiceNow , JIRA, Numerify
• Fundamental understanding of I/P/SaaS, Public & Private Cloud, Virtualization technologies.
• Programing/Scripting knowledge in Java, Python or PowerShell an asset

#LIAD2

Schedule: Full time

Shift: Day

Length of Contract: Not Applicable (Regular Position)

Work Location: 8200 Dixie Road (101), Brampton, ON

Travel Requirements: Up to 10%

Posting Category/Function: Technology & Information Technology

Requisition ID: 277417

At Rogers Digital, our team doesn't shy away from big ideas - we bring them to life. We work tirelessly to deliver the best user experiences (period) and build amazing self-serve experiences that our customers want to use. We are customer-obsessed agents of change and are committed to innovation and creating effortless experiences for customers and frontline employees. We use cutting-edge tools and technologies to solve critical and complex problems with award-winning solutions. Our work impacts millions of customers everyday. At Rogers Digital, we're looking for people who embrace change, take risks, and push boundaries. Learn more about our team and our work @

Together, we'll make more possible, and these six shared values guide and define our work:

• Our people are at the heart of our success
• Our customers come first. They inspire everything we do
• We do what's right, each and every day
• We believe in the power of new ideas
• We work as one team, with one vision
• We give back to our communities and protect our environment

Posting Notes: Corporate

Location:

Brampton, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

Health & well-being benefits
Donation matching
Paid time off for volunteering
Wealth Accumulation including: Pension plan & Employee stock options
Generous employee discounts
Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

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