Manager, Communications (engagement) (oh Central & West)

Ontario, Canada

Job Description



Want to make a difference in your career? Consider this opportunity!

Reporting to the Director of Communications, the Manager of Communications will primarily focus on engagement strategies externally and internally and lead a team responsible for providing best in class communications that drives awareness and engagement. The Manager has a passion for communications and will lead a small, professional team of communications specialists responsible for the implementation of robust communications and engagement plans, program and project-specific strategies and plans that support Ontario Health’s objectives and inspire our people.

Here is what you will be doing:


  • Lead the implementation of Ontario Health’s communications and engagement strategy and annual plans, partnering with HR and other leaders and team across the organization

  • Craft high level communications materials that provide storytelling and consistent narratives to incorporate into all program-specific and related communication

  • Execute communications strategies and initiatives that support organizational objectives positioning Ontario Health as a progressive employer and great place to work

  • Develop and oversee the implementation of engagement strategies, logistics and communications required to support the work of Ontario Health, including support for the contributions of Patient and Family Advisors

  • With a team, manage and support organization wide communications events such as townhalls and forums

  • Provide communications support to Ontario Health portfolios, program and project teams

  • Ensure consistent communications while anticipating sometimes conflicting priorities and demands, and future trends, across an ever-evolving complex landscape

  • Establish relationships with and become a trusted communications advisor to leaders, program teams, and business partners

  • Monitor and report on the success/learnings of strategies and apply to future work

  • Innovate using the latest tools, techniques and trends within communications and employee engagement

  • Contribute to the overall goals and objectives of the Communications and Engagement team, delivering on short- and long-term organizational strategies

  • Direct a team of communications professionals, facilitating teamwork and a customer-focused approach to advising and service delivery

  • Effectively manage staffing and budgeting functions related to recruitment, retention, performance development and management


Here is what you will need to be successful:

Education and Experience

  • 7+ years of communications experience with progressive experience leading teams preferred

  • Undergraduate degree required, preferably in communications, public relations, marketing or journalism with experience managing deadline driven projects

  • Experience within a large complex public sector organization with multiple lines of business an asset

  • Demonstrated experience managing corporate-wide or large-scale projects


Knowledge and Skills

  • Experience creating communications strategies for large, complex organizations

  • Well versed in communications practices, particularly in the areas of internal communications strategy and planning, and employee engagement

  • Knowledge and application of industry communications evaluation/measurement approaches and tools

  • Strong leadership skills with the ability to manage and mentor teams to succeed

  • Flexible and resourceful with the highest degree of professionalism

  • Calm under pressure with an ability to work flexibly to tight deadlines, as part of a team

  • Aptitude for problem solving

  • Ability to deal effectively with ambiguity and frequent changes

  • Ability to manage multiple programs of work and delegate

  • Excellent written, oral and presentation skills

  • Experience building consensus among internal stakeholders

  • Proficient within Office365

  • Bilingual is an asset


Employment Type: Permanent Full-Time

Paygrade and Zone: 7B

Employment Location: Ontario (currently virtual; subject to change). All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

Internal Application Deadline Date: August 17, 2022

Note: As part of the initial recruitment screening process, Applicants must confirm that they are Fully Vaccinated against COVID-19. If Applicants are not Fully Vaccinated, they will be asked to identify any accommodation needs pursuant to a protected ground under the Code. If no such accommodation is identified, the Applicant will not be eligible to proceed through the recruitment process.

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Job Detail

  • Job Id
    JD2007421
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ontario, Canada
  • Education
    Not mentioned