Job Description

Requisition ID: 343484

Position Number: 20056823

Posting End Date: August 25, 2023

City: Winnipeg

Site: Misericordia Health Centre

Work Location: Misericordia Health Centre

Department / Unit: Health Links

Job Stream: Clinical Support

Union: Exempt

Anticipated Start Date: ASAP

FTE: 1.00

Anticipated Shift: Days, On Call

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Salary is commensurate with education and qualifications.

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We\'re united by a shared commitment to excellent and equitable health care.

Position Overview

The Manager, Clinical Services is responsible to the Director, Provincial Health Contact Center for all aspects of the assigned program of care, including the management, coordination and delivery of quality care and patient/client services by competent staff and service partners on a 24 hour basis. The Clinical Manager seeks to promote and maintain a positive, professional, team oriented and service conscious environment.

Responsibilities for staff include interviewing, hiring, ongoing evaluation and development of staff as well as the creation of staff rotations. As a key member of the Centre\'s management team, the Manager, Clinical Services is responsible for promoting collaborative relationships within the Centre.

Responsibilities for managing financial and material resources include reviewing and revising budgets, in collaboration with the Director, Provincial Health Contact Center and in monitoring and taking appropriate actions to ensure the programs remain within the approved budget.

Experience

• Minimum of three (3) years current management experience in health care required
• Five (5) years current relevant clinical experience required, with experience in Emergency or Primary Care preferred.
• Demonstrated ability to function in a fully computerized environment
• Demonstrated leadership skills required.
• Demonstrated interpersonal, critical thinking, conflict resolution and decision making
• Demonstrated collaborative team building skills required.
• Demonstrated provincial health system knowledge an asset

Education (Degree/Diploma/Certificate)

• Baccalaureate Degree in Nursing or a related education and experience required.
• Advanced preparation in management required.
• It is recommended that, at minimum, staff possess the Family & Friends category of training.

Certification/Licensure/Registration

• Current registration with the College of Registered Nurses of Manitoba (CRNM).

Qualifications and Skills

• Works within MHC\'s core values, philosophy, vision, CQI goals, policies and procedures.
• Ability to function as an effective member of an interdisciplinary team, including collaboration, team work and good communication skills.
• Conversant with professional issues and practices.
• Effective verbal and written communication skills.
• Strong analytical abilities and sound judgement.
• Ability to prioritize workload and respond to variety of simultaneous demands.
• Demonstrates interpersonal, critical thinking, conflict resolution and decision making skills.
• Ability to plan, manage and implement change.
• Knowledgeable on Regional/site/unit policies, procedures, protocols and guidelines relating to clinical care, administrative, financial, and human resource management.
• Standards and scope of practice for direct reports.
• Personal Health Information Act, Protection of Persons in Care Act, Mental Health Act, and other legislated acts.
• Knowledgeable on Collective agreement applications.
• Assumes responsibility for ongoing education and participates in professional activities for personal and professional growth.

Physical Requirements

• Physical health to meet the requirements of the position.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Winnipeg Regional Health Authority