Job Description

Manager, Clinical Services, Regional Operations

BC Cancer

Prince George, BC

You\xe2\x80\x99re a strong health care leader of both people and your organization\xe2\x80\x99s philosophy and goals. You\xe2\x80\x99re skilled in applying and evaluating standards, policies, practices, and procedures to the clinical operations of your program or service. As a leader, you\xe2\x80\x99re known for empowering your team to use creativity and innovation in problem solving. The practice environment that you thrive in, and strive to create, is focused on evidence-based improvements to patient-centred care that supports opportunities for research, learning and teaching for students and staff. Find your professional fit with BC Cancer\xe2\x80\x99s Regional Operations team, and support cancer care for individuals and their families across British Columbia.

As the Manager, Clinical Services you\'ll report directly to the Director, Regional Clinical Operations, and be responsible for the effective and efficient management of designated clinical services at a regional Cancer Centre. Responsibilities include managing and directing staff, budget development and oversight, and implementation of operational plans. As the manager, you\'ll be responsible for providing leadership and direction for the management, utilization and risk management, and quality improvement for clinical operations in the Cancer Centre. High-level accountabilities include:

What you\xe2\x80\x99ll do

• Develop strategic priorities and coordinate operational planning and implementation for the Cancer Centre in conjunction with the practice leaders and Senior Director, Regional Clinical Operations. Collaborate with regional and provincial based colleagues including medical and operational leaders in support patient-focused and integrated care.
• Provide overall leadership and direction for team members using effective management techniques; participate in hiring, retention, supervision, and recognition of staff.
• Manage service area operations by coordinating and establishing priorities, assessing and monitoring staffing requirements and supplies. Define an effective workforce plan in collaboration with key partners and stakeholders that ensure appropriate staff availability.
• Prepare an operating budget, monitor variances and use best practice methods in reporting, monitoring and managing allocated budget; coordinate contract management as required.
• Lead, in collaboration with physicians & professional practice leaders, the identification of evidence based outcomes, the development of quality indicators and care pathways, ensure compliance with accreditation standards, and coordinate or participate in quality improvement activities.

What you bring

• A level of education, training, and experience equivalent to a Bachelor\xe2\x80\x99s degree in a healthcare related field from an accredited university; clinical nursing experience and a Master\xe2\x80\x99s degree is a strong asset
• 7-10 years\xe2\x80\x99 recent and related clinical experience, including 2 years in a managerial/leadership capacity.
• Current registration/membership with appropriate professional college (if applicable) is preferred.

You will also have:

• Proven leadership and teambuilding abilities; foster collaborative working relationships that promote cooperative goal achievement and contribute to an atmosphere of trust and mutual respect.
• Excellent communication and interpersonal skills to build and maintain effective relationships within a multidisciplinary environment, with people from diverse backgrounds.
• Critical thinking skills and proven ability to effectively manage human and fiscal resources.
• Demonstrated understanding and experience of quality assurance process, operational planning and program development.
• Demonstrated basic computer literacy with word processing, spreadsheet and/or database programs and ability to utilize a computerized patient care information system.
• Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission\xe2\x80\x99s 94 Calls to Action (2015), In Plain Sight Report (2020), BC\'s Declaration on the Rights of Indigenous Peoples Act (2019), and Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls calls for justice, and how they intersect across the health care system.
• Support team members on their learning journey, ensuring education strategy for team/department to implement Indigenous Cultural Safety at a practical level.
• Work collaboratively with appropriate Indigenous teams/departments to ensure ICS lens applied holistically.
• Have commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC\'s Declaration on the Rights of Indigenous Peoples Act (2019).
• Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That\xe2\x80\x99s why we\xe2\x80\x99re focused on your care too \xe2\x80\x93 offering health, wellness, development programs to support you \xe2\x80\x93 at work and at home.

• Join one of BC\xe2\x80\x99s largest employers with province-wide programs, services and operations \xe2\x80\x93 offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San\xe2\x80\x99yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time

Salary Range: $102,938 - $147,974. The starting salary for this position would be determined with consideration of the successful candidate\xe2\x80\x99s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.

Location: 1215 Lethbridge St, Prince George, BC V2M 7E9

Applications will be accepted until position is filled.

Hours of Work: Monday to Friday; 0800-1600, 0830-1630, as operations require

Requisition # 150854E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

provides comprehensive cancer control for the people of British Columbia.

BC Cancer is part of the Provincial Health Services Authority (PHSA).

( ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people \xe2\x80\x93 Be compassionate \xe2\x80\x93 Dare to innovate \xe2\x80\x93 Cultivate partnerships \xe2\x80\x93 Serve with purpose.

Learn more about PHSA and our programs:

PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments\xe2\x80\x99 unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey\xe2\x80\x94one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at

Please note the internal job posting will no longer be accessible after the expiry date of August 28, 2023. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday \xe2\x80\x93 Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.
Labor Agreement Excluded
Requisition # 150854E-2404021
Work Site 1215 Lethbridge Street, Prince George, BC V2M 7E9
Job Type Regular, Full-Time
Salary/Rate $102,938.00 - $147,974.00 / Year
FTE 1.00
Hours of Work 0800-1600, 0830-1630, as operations require
Work Days Mon, Tue, Wed, Thu, Fri
Expiry Date 19-Sep-2023

Provincial Health Services Authority