Job Description

Find Your Spot at Humber

At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.

We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

If you are interested in working in higher education and are looking to contribute to the largest polytechnic College in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.

Job Details

Position Title: Central Events Manager

Status: FT Admin

Hours per week: 37.5

Faculty/Department: Campus Services

Campus/Location: North Campus

Salary: Min $73,536 - Max $91,920

What you will do:

Under the general direction of the Associate Director, Campus Services, the Manager Central Events Office is responsible for developing marketing plans that build the College\xe2\x80\x99s image and maximize potential revenues through the year-round rental of facilities at the North and Lakeshore Campuses, including the Centre for Trades & Technology Carrier Drive Campus, and the University of Guelph-Humber, when not in use for academic purposes. This includes creating and marketing revenue opportunities for Food Services, Athletics, Media Services, Parking Services,the LinX Pub and the CTI 5th Floor Conference Centre.

The incumbent manages the Central Events Office which is a one-stop-shop for client services and rental of all College facilities which include: gymnasiums, lecture classrooms, computer labs, banquet rooms, conference rooms, as well as parking, and during the months of May through August 1,000+ student residence beds at the North and 427 at the Lakeshore Campus.

• Preparing & managing annual budgets for North and Lakeshore Campuses including setting of price structures;\\
• Researching potential markets, developing and managing an advertising and promotion budget;
• Maximizing exposure through media advertising, mass mailings, trade shows, open houses, promotional events, etc. and overseeing the design of promotional materials;
• Ensuring prompt response to Client issues, enquiries, including special needs, preparing, and presenting proposals to potential Clients;
• Ensuring that the Client proposals are within the service capabilities of the College;
• Reviewing contracts, vetting possible Clients to ensure the event does not conflict with College values/priorities, ensuring that appropriate liability coverage is in place;
• Promoting and establishing long-term Client relationships to secure repeat business;
• Participating in activities sponsored by CUCCOA (Canadian University & College Conference Association), ACCED-I (Assoc. of Collegiate Conference & Events Directors, International), Tourism Toronto & other similar professional associations;
• Establishing customer standards, develop customer service plans, policies & procedures;
• Developing facility and programming opportunities to meet the needs of potential Clients;
• Monitoring Client satisfaction by soliciting feedback throughout their stay and at the end of the contract; utilize this feedback for continuous service improvement;
• Preparing/authorizing Client billings and associated follow-up; preparing budget transfers for payment to service departments/contractors during month-end consolidations;
• Compiling Client and financial activity reports
• Manage college personnel to ensure a high level of performance through effective recruitment, selection, training, motivation, professional development & evaluation;
• Manage performance issues
• Identify & recommend changes to policies & procedures where these changes may impact staff or clients.
• Work with internal internship consultants from Longo School of Business and University of Guelph-Humber on the recruitment and supervision of student and seasonal conference assistants.

Qualifications

What you bring to the role:

Education

Three-year diploma/degree in the fields of

• Marketing or
• Hospitality Management or
• Public Relations or
• Equivalent experience

Experience and Skills

• A minimum least three years\xe2\x80\x99 experience in a sales position within the hospitality sector
• Proficiency in MS WORD & Excel spreadsheets, sales and catering software, Banner finance/Enterprise System, StarRez
• Solid understanding of accounting practices
• Excellent written and verbal communication skills
• Ability to negotiate effectively
• Attention to detail and logistical requirement
• Ability to develop and implement creative marketing and promotional strategies

What\xe2\x80\x99s In it for you?

• An opportunity to have an impact with a post-secondary institution, poised to do great things.
• Diverse, hard-working, committed team of people who care about each other.
• Tools and technology that will allow you to succeed at your job.
• Amazing perks
• Highly supportive work culture

At Humber College we don\xe2\x80\x99t just accept difference \xe2\x80\x94 we celebrate it! Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we\xe2\x80\x99re looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber!

We thank you for your interest in working with Humber College. Only applicants selected for an interview will be contacted. Consideration for Support Staff and Academic positions will be given to internal employees in accordance with the respective Collective Agreements.

Equity, Diversity, and Inclusion

Humber College is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.

Accommodation

Humber College is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our HR Generalists will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.

Anti-Discrimination Statement

At Humber College, all forms of discrimination and harassment are prohibited. Students and employees have the right to study, live and work in an environment that is free from discrimination and harassment. If you need assistance on concerns related to discrimination and harassment, please contact the Centre for Human Rights, Equity and Inclusion or the Office of Student Conduct at

Humber