Job Description

Designated office:
Eastlink
6080 Young St, Halifax NS B3K 5M3
This position is:
100% in office reporting to the designated office
Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications solutions, and connecting our customers to the things and people that matter most. Serving a customer base across seven provinces, our advanced solutions include Internet, Mobile, TV, Telephone, Security and Automation, Data Communications, and exclusive locally produced programming on Eastlink Community TV.
We embrace diversity, inclusion, equity, and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process.
Reporting to the Director of Business Intelligence and Data Science, the Manager of BI Development leads a team that designs and implements ELT/ETL processes, provides data solutions that are critical to the Business, and supports existing solutions through enhancement and evolution. The Manager will play a key role in implementing our strategy of data democratization within Eastlink and providing the solutions and support to the Business that will enable this transformation. Fostering an environment of collaboration, innovation, and continuous improvement the Manager will support our internal partners and the objectives of the Business. A superior leader, mentor, motivator, and communicator, the Manager champions proper ETL design and business intelligence within the organization and actively coaches and educates at every opportunity.
As the ideal candidate, you have a management background grounded in information technology, ideally related to business intelligence, data warehousing, data science, or related areas. You are a strategic thinker that thrives in dynamic environments that enable you to initiate and drive projects and targets. You embrace opportunities to engage other leaders within the Business and thrive on rising to the occasion when new challenges present themselves.
Responsibilities:

• Day to day management of the BI Development team, providing leadership, planning, and coaching to the Team.
• This role is a player/coach role, where you will provide hands on delivery along with leadership responsibilities
• Works closely with the Business to understand their requests, and to identify high value opportunities and define appropriate solutions
• Works closely with the Data Architecture Teams when designing & delivering solutions
• Communicates with the Business to ensure awareness of the status of their requests
• Champions data driven decision making within the Business
• Ensures sustainability of the solutions deployed
• Is a subject matter expert in the technology solutions deployed within the Team and the Business
• Provides data thought leadership within the Team and the Business

Requirements:

• At least 3 years' experience in a management or leadership role
• At least 5 years' experience in business intelligence, data transformation, data storage and warehousing, data analytics or related fields
• Formal training or education in information technology, data analytics, statistical modeling or related fields
• A proven background of delivering data driven solutions to Customers, and a track record of success
• Experience with cloud data architectures (AWS, Snowflake, Azure, etc.)
• Significant experience with modern BI toolsets (Tableau, Power BI, Thoughtspot, etc.) is required
• Significant experience with business analysis and requirements gathering is required
• Excellent communication skills with the ability to build the trust and confidence of those around them
• Proficiency in PowerShell and Python
• Excellence in SQL design and implementation
• Experience implementing Agile principles and practices is an asset

Ideal Candidate

• An excellent collaborator who enjoys working with others
• Technically very strong, and a champion of our technical solutions
• A natural problem solver who enjoys a challenge
• Enjoys a fast paced environment, but brings a sense of calm and focus
• Purposeful and pragmatic about everything
• Constantly evolving and a self-starting learner
• Organized and process focused
• Understands the value of delivering solutions incrementally
• Can deal with the short-term challenges while keeping their eyes on the horizon

Why Choose Eastlink?
Eastlink operates in a culture of continuous improvement through listening, learning, and adapting, which enables us to respond quickly to the evolving needs of both employees and customers. We recognize that our truly greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team "on the ground" not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization.
Get your career started with us and stay with us, your journey begins here!

Skills Required