Managed Print Services Specialist

Saint John, NB, Canada

Job Description


The salary range above represents the low and high end in the local currency of Xerox\'s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant\'s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox\'s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, that include medical, dental, life insurance, an Employee Assistance Program (EAP), Paid Time Off, holidays, disability, and retirement benefits, please visit . If you are not reviewing this job posting on our Xerox Careers page, we cannot guarantee the validity of this posting. For a list of our current openings, please visit .

Sales: Your actual On Target Earnings (OTE), which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location.

Description & Requirement

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About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we\'ve expanded into software and services to sustainably power today\'s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients - no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at and explore our

Role Overview:

Join our team as a Managed Print Services Specialist (MPSS) and become an integral part of shaping the document processes landscape in the fast-paced technology-driven printing industry. We\'re seeking dedicated individuals who are excited to make a meaningful impact and thrive in the dynamic world of digital printing solutions.

As a Managed Print Services Specialist, you\'ll be at the forefront of expanding Managed Print Services contracts within our existing client base and exploring new opportunities with non-Xerox customers. Your expertise in utilizing the Managed Print Services toolset and solutions will be instrumental in enhancing document processes for our clients.

What you\'ll do:

  • Attain Active Devices Managed (ADM) targets for the assigned territory.
  • Execute consistent sales activities for deals involving more than 15 units, including leading impactful calls such as Managed Print Services (MPS) Presentations, MPS Assessments, MPS Validation Meetings, and MPS Proposals.
  • Develop and implement programs to generate and maintain an adequate pipeline of Managed Print Services leads.
  • Collaborate, as needed, with Sales Executives and MPS Senior Consultants to effectively navigate MPS sales cycles.
  • Apply a consultative approach to assess customer requirements, activity levels, and associated print costs.
  • Work closely with sales teams to assist them in achieving their targets.
  • Create comprehensive proposals, encompassing floor plans, current costs, and recommended future solutions.
  • Utilize Xerox\'s Print Services Assessment tools to enhance solution recommendations.
  • Stay updated on current and evolving technologies to incorporate into recommended solutions.
  • Represent the sales function while ensuring adherence to company values, pricing, and sales policies, and achieving sales objectives.
  • Generate innovative concepts, challenge existing perspectives, and gain stakeholder buy-in for the development of new offerings.
  • Provide market insights to support Marketing in enhancing existing services or introducing new ones.
  • Conduct initial financial analyses of solutions to showcase compelling financial benefits for both clients and Xerox.
What you need to succeed:
  • Educational Background: A Bachelor\'s degree or equivalent experience is preferred, demonstrating your commitment to continuous learning and growth.
  • Technology Expertise: Prior experience in technology hardware and services sales is highly preferred, showcasing your industry knowledge and readiness to hit the ground running.
  • Exceptional Communication: Exhibit excellent verbal and written communication skills, as effective communication is at the heart of our success.
  • Customer-Centric Approach: Demonstrate strong customer service skills and an innate ability to build rapport with clients, ensuring their needs are met and exceeded.
  • Interpersonal Acumen: Showcase great interpersonal, negotiation, and presentation capabilities, enabling you to effectively engage with clients and colleagues.
  • Self-Motivation: Possess personal drive and internal motivation, coupled with a relentless pursuit of high achievement in every endeavor.
  • Collaborative Spirit: Display an ability to work effectively in a team-oriented environment, fostering a culture of collaboration and shared success.
  • Innovation Mindset: Embrace a willingness to take calculated risks and explore innovative, new approaches to meet and exceed client expectations.
  • Continuous Learning: Demonstrate a commitment to self-development and a thirst for expanding your knowledge about our clients and the ever-evolving technology landscape.
  • Business Acumen: Proficiency in conducting client current state studies, along with business proposal writing skills and the capability to deliver compelling presentations to senior management.
  • Relationship Building: Exhibit the ability to identify and cultivate effective relationships with key strategic decision-makers, paving the way for new selling opportunities.
  • Proven Track Record: Highlight a proven track record of consistently achieving services revenue and related sales targets, coupled with outstanding customer satisfaction metrics.
How we set you up for success:
  • Training Initiatives: Elevate your skills through our in-house training, online learning opportunities, and mentorship programs that nurture your professional growth.
  • Performance Reviews: Receive regular individual performance reviews every six months, fostering continuous growth and development.
What We Offer:

At Xerox, we understand that attracting top talent requires more than just a job - it\'s about providing a fulfilling career experience. When you choose to join our team, you\'ll embark on a journey filled with opportunities, growth, and rewards.
  • Competitive Compensation: Enjoy a competitive package with a base salary, commissions, and extra rewards for exceeding targets.
  • Comprehensive Benefits: Access medical, dental, vision, and life insurance from day one to support your well-being.
  • Work-Life Balance: Benefit from paid holidays, personal choice days, and two-weeks of paid vacation after your first year.
  • Financial Security: Secure your future with a robust defined-contribution pension plan.
  • Charitable Involvement: Be part of our commitment to the community with paid time off for volunteering.
Join us at Xerox, where we invest in your success, well-being, and personal growth. We\'re not just offering a job; we\'re offering a rewarding career journey filled with opportunities to thrive and make a positive impact. Apply today and with our technology, build your future.

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Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity or expression, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at and explore our commitment to diversity and inclusion! People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to talentacquisitionsupport@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

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Job Detail

  • Job Id
    JD2279645
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Saint John, NB, Canada
  • Education
    Not mentioned