Job Description

Department: Justice Location: NEW WATERFORD Type of Employment: Permanent Union Status: NSGEU - NSPG Closing Date: 1/26/2023 (Applications are accepted until 11:59 PM Atlantic Time)

Designation Status

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. Under the Government of Nova Scotia\xe2\x80\x99s Employment Equity Policy, this position is designated and therefore only applicants from one of the following groups will be considered: African Nova Scotian and/or Other Racially Visible Person.
If you are a member of one of these equity groups, you must clearly identify in your cover letter and self-identify during the application process to be considered.

About Us

The Maintenance Enforcement and Victim Services Division of the Department of Justice is responsible for providing support to victims of crime, including their families and children, including assistance with benefits owed to them through a maintenance support order and ensuring that there is improved access to these critical programs for vulnerable groups who need them.
The Maintenance Enforcement Program (MEP) is a free service of the Nova Scotia Department of Justice that helps you make or receive court-ordered maintenance payments when your court order is enrolled with the program and can take steps to enforce maintenance orders when payments are not made. The MEP operates under the laws set out in the Maintenance Enforcement Act. Benefits of enrolling in the MEP include: we keep an accurate record of all payments made and received; we protect your personal information; we act as a buffer between payors and recipients; we work with the MEPs in other provinces if the payor or recipient live outside Nova Scotia; and we can take enforcement action if payments are not made. No one other than MEP can enforce an order to pay maintenance.
For more information on the Department of Justice MEP please visit our website: https://mep.novascotia.ca/

About Our Opportunity

As the Enforcement Officer, you will be supported by the Coordinator and in accordance with the Maintenance Enforcement Act, you will be responsible to exercise the authority of the Director of Maintenance Enforcement.
You will have the authority to:

• Conduct traces and to search information to locate a payor and the payor\'s resources;
• Garnish/seize resources;
• Issue liens/judgements against resources;
• Request revocation of various provincial and federal licenses;
• Negotiate arrangements with the payor for payment of maintenance arrears based on analysis of detailed financial information;
• Represent the Director in court proceedings;
• Manages a large caseload which may include high conflict cases;
• Communicate on a regular basis with payors, recipients, lawyers, court staff, financial institutions, other government agencies and the business community;
• Respond to inquiries and requests for assistance from clients and stakeholders.

Qualifications and Experience

As the successful candidate you will have an undergraduate degree plus 5 years related experience (or an acceptable combination of education, training and experience).
In addition, you hold the following training and work experience:

• Computer proficiency with the ability to utilize various databases to collect and process information;
• Work within a structured policy environment;
• Manage a high-volume case management assignment;
• Deal with the public on complex and sensitive issues;
• Conduct client interviews and assessments;
• Apply working knowledge and understanding of legislation, policies, procedures, and directives governing an operational program;
• Interpret/analyze financial information provided by clients;
• Exercise discretion, judgement, analytical and negotiation skills;
• High level, independent decision-making;
• Excellent communication, interpersonal, and organizational skills;
• Ability to work within a team.

We will assess the above qualifications using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Equivalency

Include, but not limited to,

• A Master\xe2\x80\x99s degree in a related field and three years of related experience
• A two-year certificate/diploma in a related field plus seven years of related experience
• A one-year certificate/diploma in a related field plus eight years of related experience
• Nine years of experience working in a related field with no formal training

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Benefits

Based on the employment status and Union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as: Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click here to learn more about our various benefits offering and eligibility criteria.

Working Conditions

• May be required to work overtime on occasion
• Normal office environment, modern, automated office
• May be exposed to distraught clients
• Constant use of computer workstation and telephone for extended periods of time
• Frequent interruptions; high volume of work
• Must manage pressure in response to management and staff requests to meet deadlines
• Required to handle and process several tasks concurrently
• Challenge of a large caseload and high call volume, while ensuring cases are managed in compliance with policy and procedures

Additional Information

This competition is to fill one Permanent employment opportunity based in NEW WATERFORD.

What We Offer

• Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
• Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
• Countless career paths.
• Department Specific Flexible working schedules.

Pay Grade: PR 13 Salary Range: $2,469.30 - $3,001.65 Bi-Weekly
This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:
Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.
External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.
Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to Competitions@novascotia.ca.