Maintenance Enforcement Officer (program Administration Officer 3)

New Waterford, NS, Canada

Job Description



Department: Justice Location: NEW WATERFORD Type of Employment: Term Union Status: NSGEU - NSPG Closing Date: 2/10/2023 (Applications are accepted until 11:59 PM Atlantic Time)


About Us



The Maintenance Enforcement and Victim Services Division of the Department of Justice helps facilitate court ordered child and spousal support and offers a range of services to help victims of crime.
The Maintenance Enforcement Program (MEP) is a free service of the Nova Scotia Department of Justice that helps you make or receive court-ordered maintenance payments when your court order is enrolled with the program and can take steps to enforce maintenance orders when payments are not made. The MEP operates under the laws set out in the Maintenance Enforcement Act. Benefits of enrolling in the MEP include: we keep an accurate record of all payments made and received; we protect your personal information; we act as a buffer between payors and recipients; we work with the MEPs in other provinces if the payor or recipient lives outside Nova Scotia; and we can take enforcement action if payments are not made. No one other than the MEP can enforce an order to pay maintenance.
For more information on the Department of Justice MEP please visit our website: https://mep.novascotia.ca/

About Our Opportunity



As the Enforcement Officer, you will be supported by the Coordinator and in accordance with the Maintenance Enforcement Act, you will be responsible to exercise the authority of the Director of Maintenance Enforcement.
You will have the authority to:
  • Conduct traces and to search information to locate a payor and the payor\'s resources;
  • Garnish/seize resources;
  • Issue liens/judgements against resources;
  • Request revocation of various provincial and federal licenses;
  • Negotiate arrangements with the payor for payment of maintenance arrears based on analysis of detailed financial information;
  • Represent the Director in court proceedings;
  • Manages a large caseload which may include high conflict cases;
  • Communicate on a regular basis with payors, recipients, lawyers, court staff, financial institutions, other government agencies and the business community;
  • Respond to inquiries and requests for assistance from clients and stakeholders.
  • Act as a subject matter expert on a project to operationalize current processes into a Dashboard design and identify key process indicators that will align the day to day activities to our overall business goals.


Qualifications and Experience



As the Enforcement Officer, you will be supported by the Coordinator and in accordance with the Maintenance Enforcement Act, you will be responsible to exercise the authority of the Director of Maintenance Enforcement.
You will have the authority to:
  • Conduct traces and to search information to locate a payor and the payor\'s resources;
  • Garnish/seize resources;
  • Issue liens/judgements against resources;
  • Request revocation of various provincial and federal licenses;
  • Negotiate arrangements with the payor for payment of maintenance arrears based on analysis of detailed financial information;
  • Represent the Director in court proceedings;
  • Manage a large caseload which may include high conflict cases;
  • Communicate on a regular basis with payors, recipients, lawyers, court staff, financial institutions, other government agencies and the business community;
  • Respond to inquiries and requests for assistance from clients and stakeholders.


Equivalency


Include, but not limited to,
  • A Bachelor\xe2\x80\x99s degree in a related field and a Master\xe2\x80\x99s degree in a related field and three years of related experience
  • A two-year certificate/diploma in a related field plus seven years of related experience
  • A one-year certificate/diploma in a related field plus eight years of related experience
  • Nine years of experience working in a related field with no formal training


Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Salary Information


PR 13 - PR 13 $2,469.30 - $3,001.65

Benefits



Based on the employment status and Union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click here to learn more about our various benefits offerings and eligibility criteria.

Working Conditions



  • May be required to work overtime on occasion
  • Normal office environment, modern, automated office
  • May be exposed to distraught clients
  • Constant use of computer workstation and telephone for extended periods of time
  • Frequent interruptions; high volume of work
  • Must manage pressure in response to management and staff requests to meet deadlines
  • Required to handle and process several tasks concurrently
  • Challenge of a large caseload and high call volume, while ensuring cases are managed in compliance with policy and procedures


Additional Information



This competition is to fill one Term employment opportunity and one Temporary employment opportunity based in NEW WATERFORD, The anticipated end date for the Term position is January 3, 2024 and the anticipated end date for the Temporary position is June 13, 2023. The position type (term/temporary/casual) will depend on the start date of the candidate.

What We Offer



  • Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
  • Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
  • Countless career paths.
  • Department Specific Flexible working schedules.

Pay Grade: PR 13 Salary Range: $2,469.30 - $3,001.65 Bi-Weekly
Employment Equity Statement: Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.
This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:
Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.
External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.
Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to Competitions@novascotia.ca.

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Job Detail

  • Job Id
    JD2106329
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    New Waterford, NS, Canada
  • Education
    Not mentioned