Job Description

Primary Locations: Montreal, Quebec

Attendance: Hybrid

Employee Status: Regular

Schedule: Full-time

• 
  Do you like taking up new IT challenges and serving our clients?
• Are you interested in the IT delivery cycle and the product and service lifecycle?
• Do you want to be part of National Bank's transformation?
• Do you want to work in a dynamic and stimulating environment?

National Bank is ramping up its cultural, organizational and technological transformation. We’re in the process of an Agile and DevOps shift involving multidisciplinary and autonomous teams, where teamwork is the key to our success. The IT Delivery, Cybercrimes team, under the Vice-President, IT Delivery, Personal Banking, Clients, Data and Financing, supports the Bank's transformation through all the architectural and project execution processes and guidelines. We also have the opportunity to innovate with our delivery methods while re-engineering processes from end to end. We work with all the Bank’s business and IT sectors. You’ll need to understand the importance of processes when starting a project and you have experience documenting them according to BPMN 2.0 methodology. You’ll need to understand business and technological issues, identify them, analyze them and determine the associated technological and functional needs in collaboration with colleagues. Do you have a good sense of initiative and are you detail-oriented? Join a high-performing team of talented employees known for their ability to deliver in Agile mode. Your role:

• Act as Senior Strategic Business Analyst for internal and external business partners
• Manage the deliverables of a team of business analysts related to the process norms and work methodology based on market standards
• Understand business issues, identify stakeholders’ needs and suggest strategies, considering the varied nature of files in order to support the completion of projects
• Carry out various analyses (context, issues, impacts, functional, non-functional and informational, processes, business rules) to produce a diagnostic on gaps between the current and target situation
• Define and document functional specification requirements for solution designers and developers, including expected system behaviours, use cases and user interactions with our external partners’ various integrated systems
• Support business lines and IT throughout the various steps to carry out mandates
• Collect, document and analyze information in order to validate and prioritize client and stakeholder business needs and make sure that they are in line with the Bank’s strategic orientations
• Ensure the delivery of solutions that meet business needs and that are also aligned with the target architecture
• Produce impact analyses resulting from changes caused by target processes
• Be able to establish and optimize target processes by working closely with multiple stakeholders
• Identify and document information about stakeholders and their needs (problems to be solved, technical requirements, business processes, data flows, etc.)
• Organize, coordinate, draft and participate in end-to-end tests
• Develop and acquire related skills to adapt to needs
• Analyze the data required to deliver the solution
• Make the link between business needs and technological requirements
• Ensure the delivery of analyses and documents related to harmonious operational change management for stakeholders
• Carry out various projects and mandates that have a major impact on the Bank’s profitability and efficiency
• Develop innovative systems and approaches related to process automation and optimization with external partners
• Interact with managers and different sectors of the Bank to resolve complex integration files.

• 
  Bachelor’s degree in a related field and 5 years of relevant experience OR university certificate/college diploma and several years of relevant experience
• Ability to adapt in an environment undergoing transformation
• Experience managing business processes and documentation according to BPMN 2.0 methodology
• Experience in business analysis and knowledge of the following business areas: MCP, Financial crime, compliance, Fenergo, project buy-in – Commercial, CRS-Fatca, ICOP
• Experience in change management
• Solid knowledge of applications, IT environments (infrastructures) and/or the sector’s business activities
• Knowledge of commercial processes, AML/KYC, IIROQ, MFDA compliance processes
• Client focused and strong interpersonal skills
• Team player with the ability to positively influence and motivate stakeholders
• Proficient at strategic thinking, analysis and synthesis, verbal and written communication
• Ability to present and participate in strategic and executive committees
• Bilingualism, both spoken and written (English and French), an asset.

Your benefits Upon hiring, you'll be eligible for a wide range of benefits. In addition to competitive compensation, we offer attractive benefits for you and your family:

• Health and wellness program, including many benefits
• Flexible group insurance
• Pension plan
• Employee Share Ownership Plan
• Employee and Family Assistance Program
• Preferential banking services
• Community involvement program
• Telemedicine
• Virtual sleep clinic.

These are just some of the many benefits we offer. Being part of the National Bank team means being able to reach your full potential thanks to the many career development opportunities in different sectors, on different projects and with different teams. Due to the current pandemic, our entire team is currently working remotely. People first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that's accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during our initial conversations. Are you ready to live your ambitions? #LI-RM1
#LI-Hybrid