Job Description

From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals. At Intact, we’ll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts – the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can: shape the future of insurance, win as a team, and grow with us.




About the role




Reporting to the Manager, Software Development, the IT Business Analyst Senior will play a leading role in delivering a portfolio of projects. You will have to understand the business, the technical vision as well as the objectives pursued. You will be responsible for obtaining, analyzing, documenting, communicating, and validating business requirements, designing or modifying procedures to improve efficiency and achieve expected results. You will facilitate interaction between various IT and business departments based on Intact’s System Development Life (SDLC). You demonstrate advanced knowledge of the IT business analysis area of practice.
You will have to develop and maintain strong business relationships and collaborate effectively with IT, operations and change management teams. Main responsibilities:

• Collaborate with stakeholders to gather and document business needs and translate them into technical requirements.
• Perform requirements analysis and identify gaps.
• When needed, challenge / negotiate such requirements to align them with the best way of using technology.
• Facilitate the development of business process changes related to business requirements.
• Identify opportunities to enhance Business processes and reporting.
• Translate business requirements into solutions with Architects and Specialists.
• Ensure solutions meet business requirements.
• Build strong, functional relationships with multiple business units to understand their needs and provide consultation.
• Draft, review and recommend changes to documentation (business processes, system documentation and procedures) to facilitate user training and the integration of new processes and technologies into everyday operations.
• Act as an intermediary between IT, users, and managers from multiple organizational levels.
• Liaise with other teams impacted by changes.
• Ensure solutions are deployed with appropriate change management oversight.
• Effectively communicate your insights and plans to cross-functional team members and management.

Qualifications




What you bring to the table:

• A bachelor’s degree in Computer Science or related field.
• A minimum of 5 years of experience as an IT business analyst in waterfall and/or agile development environments in a large organization (CBAP or equivalent certification is an asset).
• An equivalent combination of education and experience.
• Exceptional analytical and conceptual thinking skills.
• Knowledge of requirements modelling, and workflow analysis.
• The ability to challenge stakeholders at all levels and work closely with them to determine solutions.
• Demonstrated ability to cope with change effectively.
• Demonstrated understanding complex technical and business documentation.
• Demonstrated initiative and ability to work independently.
• Leadership, time, and priority management skills.
• Ability to manage multiple initiatives concurrently.
• Excellent communication skills (oral and written).
• Experience with software or system development processes and major development methods.
• Experience with Home, Auto, and/or Lifestyle insurance is a strong asset.
• Nice to have: Bilingual (French/English).
• Strong competency in Microsoft applications including Word, Excel, PowerPoint.

Here are a few reasons why others have joined our team:

• An award-winning, inspiring workplace that supports its people and recognizes great work
• Stimulating, challenging projects and development opportunities to help you grow your skills and career
• A comprehensive financial rewards program that recognizes your success
• An extensive, flexible benefits package
• An industry leading Employee Share Purchase Plan where we match 50% of net shares purchased
• A $350 annual wellness account that promotes an active lifestyle

Flexible Work Arrangements We’re proud to support a flexible hybrid approach which gives everyone the best of both worlds. While there are no minimum or maximum time requirements, each team’s need for in-person connections will be different and there will be times you’ll join your colleagues at the office. #hybrid




Closing Statement




We are an Equal Opportunity Employer If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs. Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.




Referral Bonus




This role is eligible for employee referral bonus. #myReferrals3000