Job Description

One of our major printing and publishing clients is looking for a Mail and Scanning Clerk
Length: Contract term is 12 months with possibility of extensions
Location: Onsite, Toronto, ON
Hours: 8:30am to 5pm

PURPOSE:
Assist with the day-to-day operations within a Digital Imaging Center, with a focus on digital imaging and related duties.

SCOPE:
The position is an operational role with operational accountability for managing all job aspects of digital imaging and scanning. This position is key for meeting contractual SLA\'s and ensuring customer orders are complete per specifications.

ESSENTIAL FUNCTIONS:

• Prepare customer documents for the digital imaging process
• Check physical documents for quality issues that may complicate the scan process.
• Prepare a wide array of document types and conditions for scanning.
• Index scanned images according to naming mechanisms outlined by the customer along with additional post-imaging services.
• Other duties may be assigned to meet business needs.

Email Box Management

• Review contents of requests
• Attach documents/email to the correct client in Broker Management system using specific coding and verbiage based on document type
• Assign task based on mail to appropriate team as required

Incoming Policy Mail

• Open, sort, scan incoming hard copy mail
• Review scans for quality issues
• Attach documents to correct client in Broker Management system using specific coding and verbiage based on document type
• Assign task based on mail to appropriate team as required

Physical demands: Minimal to moderate physical effort required. Some moving of boxes and loading paper into machines will be required. Project prep and scan work will require finger dexterity and movement between machines for different types of documents.

Mental demands: Problem-solving, teaching, written and verbal communication, information comprehension, and mental acuity.

EDUCATION REQUIREMENTS:
Minimum High School Diploma

SKILLS, KNOWLEDGE AND ABILITIES:

• Proven data entry work experience, as a Data Entry Operator or Office Clerk (not a must but an asset)
• Experience with MS Office and data programs
• Familiarity with administrative duties
• Typing speed and accuracy
• Excellent knowledge of correct spelling, grammar and punctuation
• Strong attention to detail
• Confidentiality
• Organization skills, with an ability to stay focused on assigned tasks
• The ability to carefully handle and manage large volumes of individual documents
• The ability to work effectively under deadline
• A willingness to learn new skills, as well as adaptability when priorities change

OPERATIONAL SOFT SKILLS:

• Planning, organizing, executing, and controlling skills
• Ability to assess issues, define causes, and prioritize/execute solutions
• Self-initiative and results oriented while being a team player
• Additional Role Requirements: Core Competencies

URGENT: Please read the job description above. If this interests you, apply to the job with your most updated resume, including your contact number and email address.

The recruiter in charge of this role is Fathiya.

If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this job description to them and you will be eligible for a referral bonus upon a successful hire.

Please note that this is the most up to date version of job description available at this time - During Client Interview you will receive additional information - variance may apply!

Please note: Adherence to our end client\'s vaccination policy is a requirement.

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