Job Description

Position Number: 50000415 /
Department: Documentation and Scanning
Grade: GR06
Campus: Sir George Williams (Downtown)

Salary: $25.00 - $29.79 per hour
Union/Association/HR Policy: CUSSU

Posting deadline: December 18, 2023

Recognized as Canada\'s top university under the age of 50, and one of Montreal\'s top Employers, Concordia University is the place to be if you are looking to grow, contribute and innovate in a dynamic and multicultural environment.

Be part of a community that addresses society\'s big challenges, supports your personal and professional growth, and makes a real impact in building a more sustainable world.

As a member of our community, you will have access to comprehensive benefits, a defined pension plan and numerous on site well-being facilities such as a state of the art gym and health clinic as well as a variety of educational and cultural opportunities.

SCOPE
Reporting to the Manager, Application and Documentation Processing, the incumbent performs various clerical functions pertaining to the admission application process and its supporting documentation.

PRIMARY RESPONSIBILITIES

• Respond to student inquiries and assist students with questions relating to their admission application and documents; triage more complex cases to the appropriate admission assistant.
• Code and upload electronic documents into SIS. Classify documents by type as well as determine if they are considered official or unofficial as required.
• Code and enter data pertaining to the application from all sources.
• Provide central file room services, including filing, retrieval of files, and rotation of scanned batches.
• Investigate and correct anomalies and errors in applicant files, match unlinked documents and rebuild files.
• Batch documents and ensure that they are sorted appropriately in preparation for scanning. Scan and index documents in the SIS.
• Provide general clerical support including distribution of mail.
• Perform other duties in support of the operation of the unit.

QUALIFICATIONS

• Diploma of Collegial Studies (2 year pre-university DEC) and one to two years of office experience.
• Good knowledge (Level 4) of spoken and written English in order to be able to understand the content and context of a document, to give and follow instructions, and to fill in forms where brief written descriptions and comments are required. Basic knowledge (Level 3) of spoken and written French.
• Basic knowledge of Word and Excel.
• Demonstrated experience entering data into a database rapidly and accurately.
• Keen attention to details.
• Ability to cope in a high-volume environment and meet established deadlines.
• Ability to multitask and work under pressure with frequent interruptions.
• Good organizational and team skills.
• Aptitude to work in a service-oriented environment as both a member of a team and independently.
• Knowledge of University academic programs, rules and regulations. Working knowledge of the Student Information System (SIS) is an asset.
• Ability to do repetitive tasks while paying attention to detail and maintaining quality output is an asset.
• Approachability (is sensitive and patient with others) and composure (is a calming influence in a difficult situation) are desirable qualities.

Due to the volume of applications, only selected candidates will be contacted by our Talent Team.

Concordia University is an English-language institution of higher learning at which the primary language of instruction and research is English. Since this position supports academic and administrative functions of the university, proficiency in English and French, as indicated, is required.

IMPORTANT: The language and computer skills of short-listed candidates will be tested.

Territorial Acknowledgement
Concordia University is located on unceded Indigenous lands. The Kanien\'keh\xc3\xa1:ka Nation is recognized as the custodians of the lands and waters on which we gather today. Tiohti\xc3\xa0:ke/Montreal is historically known as a gathering place for many First Nations. Today, it is home to a diverse population of Indigenous and other peoples. We respect the continued connections with the past, present and future in our ongoing relationships with Indigenous and other peoples within the Montreal community.

Employment Equity
Concordia University is strongly committed to employment equity within its community, and to recruiting a diverse faculty and staff. The University encourages applications from all qualified candidates, including women, members of visible minorities, Indigenous persons, members of sexual minorities, persons with disabilities, and others who may contribute to diversification; candidates are invited to self-identify in their applications. As part of your application, you will be asked to complete a diversity survey. This information is voluntary and any information collected for this purpose is confidential and cannot be accessed by search committees or human resources employees. Results will be aggregated and used to help Concordia achieve its goal to see all members of our community not only reflected, but welcomed, included and supported in their efforts to contribute to all areas of university life.

Accessibility
Concordia desires to increase diversity among its community members and we strive to make our recruitment processes as accessible as possible and provide accommodations as required for applicants. If you are contacted for an interview and anticipate needing accommodations during the process, please contact, in confidence, hr-employment@concordia.ca

Immigration Status
All qualified candidates are encouraged to apply; however, Canadian and Permanent Residents will be given priority. To comply with the Government of Canada\'s reporting requirements, the University is obliged to gather information about applicants\' status as either Permanent Residents of Canada or Canadian citizens.

Concordia University