Job Description

Madill Parts Specialist

Great West Equipment

Succeeding in business is about more than selling great products. If you want to make a real impact, you have to provide something special to the community, and make accountability and integrity your number one priority.

We\'re Great West Equipment, and we do just that. We\'re a privately owned heavy equipment machine business consisting of eleven branches that operate throughout every region of British Columbia and the Yukon. The driving force behind our organization is the sincere commitment to our people, their focus on exceeding customers\' expectations and the values that we live by every day:

BALANCE INTEGRITY GROWTH COMMITMENT ACCOUNTABILITY RESPECT

Now we\'re looking to add a new member to our growing team: someone who is organized, enjoys a fast-paced environment, and thrives on continuous learning.

You\'ll love working here\xe2\x80\xa6\xe2\x80\xa6.

As the corporate Metso Parts Specialist you play an integral role in providing product support knowledge and training to our employees specifically regarding the Madill product line ensuring that the company business goals of growth, market share, profitability and customer satisfaction are met.

What\'s in it for you\xe2\x80\xa6\xe2\x80\xa6

We\'re a growing business in an exciting industry. This is a full-time, permanent position. We offer a competitive compensation package, which includes full health and dental, plus a company sponsored RRSP plan ($3.50/hour for Journeyperson) and an hourly rate of $44.33. All overtime is double time.

You\'re going to have an amazing feeling when your efforts drive us to become each customer\'s first choice for equipment, parts, and service.

Remote work is considered for this position.

You\'ll fit right in with \xe2\x80\xa6\xe2\x80\xa6

• \xe2\x80\x9cService First\xe2\x80\x9d. It\'s our company slogan and you are driven to support external and internal customers with exceptional solutions in parts sales, purchasing, and requisitioning. You\'ll recognize that our customers\' livelihoods depend on the service they receive from our team
• Qualification. You are a seasoned Partsperson, preferably Red Seal certified. Additionally, experience with Madill parts and equipment would be a great asset.
• Vigilance. Report customer satisfaction, trends and other useful information to the Parts supervisor. Report any possible leads for equipment sales to the sales team. Develop rapport with customers and be the eyes and ears of the branch; take opportunities to make a difference.
• Tech savvy. You will be comfortable with learning new software and you\'ll also have the ability to communicate with technicians and customers regarding parts and service.
• Diligence. We have adopted best practices when developing our systems and procedures and you\'ll become a champion for consistently staying in the lines. This is a detail-oriented position and you have already developed personal systems for organizing your work, ensuring you follow up, and you are a stickler for accuracy.

Are you the next great Partsperson we have been looking for? Apply today!

Great West Equipment