Job Description

Job Summary - Logistics and Service Coordinator

For over 30 years, Top Notch Cabinets has provided a luxurious brand of fine cabinetry to North Americans. Our relentless dedication to high-quality products and leading-edge custom designs has been at the core of Top Notch's longevity and success. Our reputation is built on craftsmanship, attention to detail, and superior customer service.

We are currently looking for a Logistics and Service Coordinator to assist our growing team! The Logistics and Service Coordinator will play a key role in managing the logistics and after-sales service processes that support our custom cabinetry projects. This includes coordinating shipments, scheduling installations, liaising with clients, and organizing service visits -- all while ensuring a high standard of customer satisfaction. The Logistics and Service Coordinator will report to the Company's Production Scheduler and will work closely with the shipping, production, and installation teams.

Logistics and Service Coordinator Responsibilities

Serve as the main point of contact between clients, installers, and production staff Coordinate daily deliveries and installation schedules across multiple job sites Organize and monitor transportation logistics, and product movement and maintain accurate documentation Collaborate with the production team to ensure products are staged and ready for shipment Address scheduling changes, delays, or customer issues proactively and professionally Schedule and manage service calls Maintain detailed records of all logistics and service activities Other duties as assigned

Qualifications

2+ years of experience in logistics coordination, customer service, or project management (preferably in millwork or construction) Strong communication and interpersonal skills, both verbal and written Detail-oriented and highly organized with excellent time management Knowledge of cabinetry, millwork, or construction processes is considered an asset Ability to adapt to changing priorities in a fast-paced environment

Application

We thank all applicants for their interest. However, only those selected for an interview will be contacted. We will keep your resume on file and contact you if a future opportunity arises. Thank you for your interest.

We support diversity, equity and a workplace free from harassment and discrimination. There is zero-tolerance for any form of harassment, bullying or discrimination and hope maintain a safe and healthy work environment for all. We are committed to providing accommodation for people with disabilities. If you require accommodation through any aspects of the selection process, please notify us and we will work with you to meet your needs.

Job Type: Full-time

Pay: $45,000.00-$60,000.00 per year

Benefits:

Dental care Employee assistance program Extended health care Life insurance On-site parking
Flexible language requirement:

French not required
Schedule:

Monday to Friday
Work Location: In person