Come work with us in Lake Louise. Live, Work, Play surrounded by awe-inspiring views!
The Lake Louise Ski Resort is a world-class ski area nestled in the heart of the Canadian Rockies. We are a year-round operation in the tourism industry, operating as a ski resort in the winter months and as a wildlife interpretive centre and sightseeing gondola in the summer months.
Whether you want to work indoors or outdoors, no day will ever be the same. As an employee you can expect a great working environment, employee benefits, competitive wages and the experience of a lifetime.
At present some of our Winter Employee Perks include:
LLSR lift pass (valued at approx. $1,600)
Reciprocal discounts with other ski resorts
Free group lessons and discounted private lessons through snow school
Free LLSR recreational opportunities including tubing and sightseeing gondola rides
Free employee transportation from Lake Louise, Banff and Canmore
Food and Beverage discounts at designated cafeterias and restaurants
Friend and Family discounted day passes
Retail, Rental and Repair discounts
Staff rates at Skoki Backcountry Lodge
Complimentary tea, coffee and hot chocolate at designated cafeterias when you provide your own reusable mug
Employee recognition programs
Long Service Award programs
Opportunity for educational growth and development
Staff events, activities, and team building events throughout the season
RRSP matching contribution depending on length of service
Extended health care plan depending on length of service
Year-round employees may be eligible for spousal and family passes
:
The main role of the Lodge Assistant Supervisor is to oversee the front of house operations within one of our day lodges. The assistant supervisor will be responsible for assisting the supervisor in the training, supervision and motivation of employees to ensure exceptional customer service is provide on a daily basis, and that a positive guest experience is had through interaction and satisfaction.
Job Responsibilities:
Lead, direct & motivate all employees while working in a "hands-on" environment
Training of new employees in departmental procedures and expectation as well as safety
Complete scheduling of staff to ensure adequate coverage and monitor staff performance
Meet or exceed labor, inventory & cost control targets through proper control methods dependent on levels of business
Daily inventory and stock control reports & completion of administrative duties as required
Ensure a positive guest experience including interaction & satisfaction
Ensure a positive employee experience through training, motivation & ongoing development Ensure cleanliness & maintenance of outlet at all times
Regularly communicate with other departments to ensure the overall success of the department and the resort as a whole
Conduct seasonal employee performance reviews and evaluations - address poor performance
Assist with payroll tracking
Complete other tasks as assigned
Ensure quality of product & services offered at all times
Job Requirements/Qualifications:
Knowledge of and adherence to ALGC and Foodsafe legislation is an asset
Possesses strong coaching, communication and interpersonal skills
Highly organized and detail oriented
Previous experience within a high volume establishment considered an asset
Self motivated, can work well in a team as well as independently
Some positions require skiing/snowboarding ability and equipment
Excellent customer service skills and a positive attitude
Diploma or degree or equivalent experience in Hospitality is considered an asset
Strict adherence to the LLSA grooming policy at all times
ProServe certification and working knowledge of AGLC legislation
Minimum 3-5 years supervisory experience in Food and Beverage is required
Work Schedule:
5 On/2 Off various start times due to business levels and functions
Dress Code:
Smart casual following LLSR appearance standards and health and safety requirements
Staff Accommodation:
This position is
NOT
eligible for LLSR subsidized staff accommodation
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