Job Description

Our airline is passionate about our mission to meaningfully improve the lives of our people, our customers, and the communities we serve. When you join Canadian North, you are joining a team of highly experienced, dedicated, and caring aviation professionals. We provide essential passenger and cargo services to 25 communities within Nunavut, Nunavik and the Northwest Territories, as well as Southern hubs in Ottawa, Montreal, Edmonton, and Toronto. Learn more at canadiannorth.com

Load Control Agent Ref. # C246293

Position(s) Available: 1 (Full Time) Closes: 2022/08/17 Location: Iqaluit Other Details: Reporting to Manager, Cargo & Ramp Level: As per the UNIFOR Collective Agreement

• In accordance with the UNIFOR Collective Agreement

Benefits:

Benefits vary by position. All Canadian North employees are eligible for:

• Health, Dental, and Wellness benefits
• Free/reduced rate flight & cargo privileges
• Retirement plan
• Referral program

Duties and Responsibilities

Interested candidates should be able to perform the following duties and responsibilities:

• Complete aircraft weight and balance calculations ensuring procedures meet safety regulations and guidelines as required;
• Process and resolve operational problems as they arise;
• Process critical operational information in a timely manner;
• Transmit and input information in a variety of ways air-to-ground radio, load planning software, hand-held radio, email, phone, fax, reservations system, etc;
• Maintain accurate record keeping as required by various government agencies and Company polices;
• Provide support and effective handover to the other Load Control Agents;
• Ensure that all workplace issues, including barriers to high level customer service, are brought to the attention of the Supervisor;
• Other duties as assigned.

Skills and Qualifications

Include, but not limited to, the following minimum skills and qualifications:

• Strong mathematical aptitude;
• Knowledge of Sabre and Skyline is considered an asset;
• Previous load control experience is considered an asset;
• Minimum one year of operational experience in an airport and/or cargo environment;
• Excellent planning, time management and organizational skills;
• Ability to adapt to a changing environment and multi-task;
• Ability to work flexible hours;
• Ability to work independently and with limited supervision;
• Excellent interpersonal skills, including oral and written communication;
• Knowledge of WHIMIS and Dangerous Goods Transportation guidelines and procedures considered an asset;
• A strong background in PC skills;
• Able to obtain Restricted Aeronautical Radio Operators Certificate is required;
• Successful completion of Canadian North Load Control Training is required;
• Ability to communicate in Inuktut a definite asset;
• Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.

Apply in writing with a cover letter and résumé to:

Canadian North Human Resources Department
Email: recruit@canadiannorth.com
Fax: 613-254-6280 Internal and External candidates will be interviewed simultaneously. Only successful candidates will be contacted for interviews. Canadian North is committed to employment equity. This advisory was posted on August 10, 2022.

Equal Opportunity Employment

Canadian North is an equal opportunity employer. Members of designated groups (Inuit, First Nations, Métis, Women, Visible Minorities, and People with Disabilities) are encouraged to apply and self-identify.

About Us

Canadian North is 100% Inuit-owned by Makivik Corporation and the Inuvialuit Development Group. We serve an incredibly small and widely dispersed customer base, which represents less than 1% of the population in Canada. Our flights enable the movement of people, food, and medicine, while providing access to crucial medical care and government services. Nearly all of the communities we serve have no road or rail access, meaning the residents are completely dependent on air service for all aspects of life. We are uniquely equipped to meet this challenge head on with our diverse fleet of aircrafts capable of serving in varied environments from snow to ice to gravel. One-third of the Canadian North team live and work in the Arctic with around 200 Inuit contributing to all areas of our organization, including as board members and senior leadership. Our mission is to meaningfully improve the lives of our people, our customers, and the communities we serve. Our vision is to be respected within Canada’s North as a dynamic and caring airline, diversifying to serve other geographies and markets by leveraging our skills and resources. Our values are safety, integrity, teamwork, innovation, service excellence, community, and respect.