Job Description

Toronto Pan Am Sports Centre Inc. is currently seeking a full-time

Line Cook and Catering Lead

to join our team!

The key accountabilities of the role include, but are not limited to:

Catering Lead Duties

Lead food preparation, cooking, and execution of catering functions.

Execute booked, ongoing, future and last-minute catering booking according to instructions and information as communicated by supervisor via TPASC Event Quote.

Act as the main point of contact during event with event organizer regarding food related inquiries, including requests for replenishing/adding hot and cold beverages, additional food items, etc. Inquiries of this matter, including last minute additions or special requests should be communicated and addressed to supervisor and executed accordingly.

Set up and break down catering events including table arrangements, tray carrying, guest service, replenishing food and beverages, and post-event cleanup.

Deliver outstanding customer service, ensuring a professional, responsive, and courteous experience for all guests

Monitor inventory levels and ensure timely reordering or restocking. Report low stock levels or ordering needs to the Supervisor as required.

Direct and coordinate catering support staff (including agency workers) to ensure smooth execution of events. Provide clear instruction and delegate responsibilities as needed.

Line Cook Duties

Follow daily opening and closing procedures, as well as maintaining clean and safe environment during the shift, re-stocking, replenishing, and rotating products, checking inventory and sorting deliveries.

Prepare and cook food items as required, including support for other food outlets (e.g., pizza, deep-fried items).

Use the cash register, debit/credit card terminal, handling cash, and process accurate payments.

General Duties

Perform all opening and closing responsibilities for the food service area including checklists, float counts, deposit preparation, and identifying/reporting any issues.

Maintain punctuality, reliability, and the ability to perform efficiently in a fast-paced environment.

Exhibit a customer-focused attitude in all interactions, resolving issues and answering questions professionally.

Demonstrate initiative and leadership in managing tasks and addressing uncertainties, escalating major concerns to the Supervisor when necessary.

Ensure all health and safety standards are followed at all times, including safe food handling, proper cleaning procedures, and correct equipment use.

Close down catering events thoroughly, including dismantling setups, returning stock, washing and storing equipment and utensils properly.

Promote food and beverage services when interacting with clients or guests, upholding the organization's image and standards.

Follow all company policies, operational procedures, and comply with legal requirements (e.g., OHSA, Human Rights Code, ESA).

Perform other related duties as assigned.

The successful candidate will possess the following qualifications:

Minimum of two (2) years' experience in food preparation and cooking; catering experience is required

Previous supervisory or team leadership experience is an asset

Culinary diploma or degree is considered an asset

Valid Smart Serve and Food Handlers Certification are required

Strong ability to lead and motivate a team

Demonstrated ability to work quickly, efficiently, and under pressure

Excellent interpersonal and communication skills

Positive attitude with a friendly and professional demeanor

Strong work ethic and commitment to high-quality service

Ability to follow directions efficiently and meet the physical demands of the role

Must be available to work flexible hours, including days, afternoons, evenings, and weekends

The successful candidate will be required to obtain a Vulnerable Sector Check.

At the Toronto Pan Am Sports Centre Inc. We Can Offer You

A Comprehensive Benefits Package including Medical, Dental, Vision, Life, AD&D Insurance, Disability coverage, and Travel Insurance

Employer RRSP Contribution

Complimentary Fitness Centre Membership

Training and Development including Education Assistance Reimbursement

Employee Assistance Program

Corporate Events

Staff discounts on items such as mobility, clothing, events, etc.

How to Apply

Please submit your cover letter and resume by email to: Food Services Supervisor by October 3, 2025.

ABOUT US

A legacy of the 2015 Toronto Pan Am and Parapan Am Games, Toronto Pan Am Sports Centre is operated by a corporation co-owned by the City of Toronto and the University of Toronto. The world-class facility was the largest sport new build for the Games and the largest infrastructure investment in Canadian amateur sport history.

Offering an extensive range of services, TPASC caters to a diverse community, including recreational groups, university students, fitness enthusiasts, and elite athletes. Our world-class facilities include two internationally sanctioned 50-meter, 10-lane pools, a dive pool, and dry-land training areas. We also feature a four-court gymnasium, rock-climbing wall, indoor running track, conditioning rooms, and studio spaces. Additionally, our state-of-the-art fitness center is designed to support both casual members and high-performance athletes alike.

Additionally, the Canadian Sport Institute Ontario (CSIO) is located in the Toronto Pan Am Sports Centre, offering leading-edge sport science and sport performance services. The facility first opened in September 2014 to a variety of users, including the University of Toronto community, City of Toronto programs, and high-performance athletes. For more details, you can visit their official website at www.tpasc.ca.

Toronto Pan Am Sports Centre Inc. is committed to creating an inclusive and diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, age, marital status, family status or disability.

Toronto Pan Am Sports Centre Inc. will provide, on request, accommodations for disabilities to support your participation in all of our Recruitment Process.

We thank all applicants that apply, however only those being considered for an interview will be contacted.

Job Type: Full-time

Pay: $40,000.00-$51,000.00 per year

Benefits:

Company events Dental care Discounted or free food Employee assistance program Extended health care Life insurance On-site gym Paid time off RRSP match Tuition reimbursement Vision care
Application question(s):

Are you available to work early mornings, evenings, weekends, and holidays as required? Are you comfortable assigning tasks and giving direction to other kitchen team members during prep and service?
Experience:

preparing meals for special dietary requirements: 1 year (required) line cook: 2 years (required) catering: 2 years (required) Food preparation: 2 years (required)
Licence/Certification:

Food Handler Certification (required) Smart Serve (required)
Work Location: In person

Application deadline: 2025-10-03