Job Description

At House of Friendship, we believe in what we are doing. We get out of bed each day to make a difference in our community; to walk with and to serve. We are not happy with the status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values of Compassion, Inclusion, Justice, Dignity and Hope. And we have fun!Sounds pretty great, doesnt it? It is!Supportive Housing is affordable permanent housing for those living on low income who may have experienced homelessness. Program includes on-site supports to maintain independent living. The Life Skills & Community Worker will assist tenants in developing life skills in accordance with an individualized life skill learning plan. To support the development of an inclusive tenant community within the Supportive Housing program and to support tenants inclusion and participation in the broader community.The Homelessness and Addiction Recovery Treatment (HART) Hub is a newly funded program aimed at addressing critical health and social needs in our community. The HART Hub will support individuals experiencing homelessness and addiction, offering services that include addiction treatment, housing support and collaborate care.This role will work at multiple sites, including Supportive Housing and The HART Hub. The HART Hub Supportive Housing team will operate a 12 bed transitional housing program where the focus is short-term housing and tailored support plans for individuals experiencing housing loss, with the goal of fostering addiction recovery and housing stability.** This is a permanent, salaried, full-time (37.5 hours per week) position with paid sick time, personal days, vacation time; group health benefits and defined contribution pension plan.Schedule is flexible, including evenings and weekends.Valid G class drivers license is required.Successful completion of a Police Records Check (Vulnerable Sector) is required. **Key Responsibilities:xc2xb7 Build relationships with a caseload of tenants to support their unique recovery from homelessnessxc2xb7 Provide one on one support to tenants with the goal of improving their life skills (i.e. cooking, cleaning, fitness, budgeting support, health strategies, community integration, social skills development etc.)xc2xb7 Plan, implement and assess small group programming to support the overall health and wellbeing of the tenants and improve community engagementxc2xb7 Work as a member of a team to case conference with diverse service providers to broker supports for the tenantsxc2xb7 Provide tenant documentation, report writing and program planning documentationxc2xb7 Participate in team responsibilities with the supportive housing team and regular ongoing training and ongoing coaching and developmentxc2xb7 Participate in Needle Syringe Program as neededJob Specific Knowledge/Skills:xc2xb7 Passion to support people living on a low income with support needsxc2xb7 Ability to relate and interact well with the individuals we serve who have experienced homelessness, poverty and traumaxc2xb7 Strong interpersonal, emotional intelligence and resilience skillsxc2xb7 Ability to manage conflict and de-escalate situationsxc2xb7 Excellent oral and written communication skillsxc2xb7 Ability to work effectively with people with various abilities, life situations and cultural backgroundsEducation/Experience:xc2xb7 University degree or minimum 2 year college diploma in social work/recreation and leisure or related social sciences is requiredxc2xb7 Experience working with individual experiencing challenges related to mental illness and substance usexc2xb7 Experience in case planning/management with individuals and assisting them in developing life skillsxc2xb7 Experience developing and facilitating group activities both on site and in the communityxc2xb7 Some knowledge of housing and homelessness with a passion to support those experiencing low income and/or poverty and enthusiasm for preventing and reducing the related effectsxc2xb7 Experience working within a non-profit and/or social services environment would be an assetxc2xb7 Commitment to a strength-based approach to supporting peopleCritical Skills:xc2xb7 Commitment to understand and uphold the mission and values of House of Friendship is expectedxc2xb7 Exemplary emotional intelligence, resilience, communication, conflict management and problem solving skills requiredxc2xb7 Exemplary written and oral communication skillsxc2xb7 Understanding trauma informed practice when supporting team members who are working with individuals with mental illnessxc2xb7 Ability to work professionally as a team member with staff, participants and community membersxc2xb7 Experience or strong interest in working with diverse populations including people from various cultural backgrounds, income levels, and sensitivity to their needsxc2xb7 Experience with and commitment to using an anti-racism, anti-oppressive and trauma informed approach to consultation, program design, evaluations of processes and service deliveryxc2xb7 Must be dependable, professional, flexible, a team player, and have a positive attitudexc2xb7 Respectful, supportive and engaging approach to persons with physical and/or cognitive disabilities, addictions, mental illness and other life challengesxc2xb7 Excellent project, timeline and deadline management skills including skills in logistics, planning and detailed record keepingCompensation:At House of Friendship, we know that our team members are the key to the success of our organization and our ability to provide essential services to the community. In support of our mission and in alignment with our values, House of Friendship is committed to ensuring fair, market competitive, and rewarding compensation practices for all of our team members. We aspire to support our team members to create a great work environment where our team is able to thrive, succeed, and have a positive work experience.House of Friendship compensation practices including our pay grid, have been developed using documented leading pay practices in the not-for-profit sector including (Ontario Nonprofit Network) and . We value the experience that new team members bring to the organization and have a process in place to review previous related experience for placement on our pay grid.We value the work that you do with fair pay and benefits:xc2xb7 Time off includes three (3) weeks of vacation, 5 personal days and sick credits totaling approximately 12 days per yearxc2xb7 Full-time benefit plan including Extended Health Care (EHC), Dental, Group Life, Accidental Death and Dismemberment (AD&D), Long Term Disability (LTD), Flexible Spending Account and Employee & Family Assistance Programxc2xb7 We believe strongly in supporting the mental health of our team members, including providing access to the Employee and Family Assistance Program, $2,000 for counselling services and our workplace Wellness and Psychological Health and Safety programsxc2xb7 We help you save for the future by providing a retirement plan that includes a matched Group Pension Plan as well as a Group RRSP and a Group Tax Free Savings AccountRate of Pay:At House of Friendship all compensation ranges are categorized under a series of grades and we base our payment structure on internal equity. When determining rate of pay, a candidates past related experience will be taken into consideration.Grade: 5Min: $27.04Mid: $31.03Max: $35.02Working Conditions:xc2xb7 37.5 hours per week, generally days and evenings during both weekdays and weekendsxc2xb7 Travel throughout the region of Waterloo; generally with House of Friendship fleet vehicles and/or public transit optionsxc2xb7 Encountering participants at program sites who may be under the influence of alcohol or other drugs, and/or experiencing symptoms of mental illness can be expectedHouse of Friendship is open and inviting to qualified candidates with lived experience.House of Friendship supports justice, equity, diversity, and inclusion in our workplace. We strive to be a workplace free of harassment and discrimination and we are committed to removing barriers and being an inclusive, work environment. House of Friendship is a place where each person can bring their true selves and feel that they belong. We aspire to be an organization that is anti-racist and anti-oppressive so that our team, and therefore our community, can truly belong and thrive.We invite applications from all qualified candidates and actively encourage applications from members of groups with historical and/or current barriers to accessing employment including, but not limited to Indigenous Peoples, members of racialized groups, persons with disabilities, women, and members of the 2SLGBTQIA+ community.If you require accommodations to be able to participate fully at any stage in the recruitment process, including applying for this position, please let us know so that we can discuss accommodation options. Accommodations will be provided upon request.If you are as passionate as we are about serving the community, lets talk.To apply, please submit your resume and cover letter here:By end of day February 17, 2025.

House of Friendship