Job Description

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Life Administrator
Location: Elmira, Ontario


Contract initially; with the potential to become full-time, permanent.



As a Life Administrator within our Life Insurance Division, your objective will be to provide exceptional customer service to our PIB Account Executives, Brokers and clients. We are looking for a dynamic and energetic team member interested in helping our Agents service their clients and deliver memorable client experiences.


Your Role within PIB
  • Receive and process policy changes, such as Ownership or beneficiary change etc.
  • Take client calls and assist with their requests
  • Take agent calls and assist with their requests
  • Investigate policies as needed
  • Send out updates to agents on policies
  • Process any incoming mail assigned to you
  • Daily follow ups and any changes
  • Keep LifeSystem updated with any changes / notes
  • Assist other areas in the depart as requested
  • Work on Department Projects as assigned (example Billing projects)



What you need to have
  • Strong attention to detail
  • Ability to organize and prioritize
  • Ability to work independently, as well as in a team environment
  • Customer service skills
  • Problem solving skills
  • Insurance company experience helpful
  • LOMA courses are an asset
  • Word, Excel, Outlook



Benefits and Perks within PIB

You will enjoy a very competitive compensation model.
Flexibility within role, hours and office locations (hybrid consideration after training based on needs of clients and organization).
Support with continued education and professional fees. Continuous self development, through industry events, community involvement and industry related courses.
Wellness Programs and Social Committees to provide team, individual collaboration and culture around strategic goals, fun, wellness, health and lifestyle.
Committed to diversity, equality, and inclusion.


PIB is Canadian-owned, innovative, and a leader in the insurance industry. Our head office is in Elmira, Ontario, with subsidiary offices in London, Chatham, and Blenheim, ON; Bedford, NS; and Edmonton, AB. Learn more at: www.pib.com


We\xe2\x80\x99d like to hear from you. Please apply to: pib.hr@pib.com


PIB is an equal opportunity employer and encourages applications from all qualified individuals. We thank all applicants for showing an interest, however, only candidates selected for an interview will be contacted.


In 1980 PIB (Programmed Insurance Brokers Inc.), a multi-line insurance and financial services agency, was formed. Our company\'s main objective at that time was to provide Group Insurance, Life Insurance and Retirement programs to one major account - Home Hardware Stores Limited.


We are a nationally licensed agency that has access to a wide insurance carrier market and a diverse group of investment firms. PIB\'s unique insurance offerings and custom solutions give our clients real choice. Our personal approach, knowledge and industry expertise has helped us earn and retain our clients\xe2\x80\x99 trust and confidence over the years.


No matter how small or how large your insurance or financial planning needs are - whether you have a personal or corporate need - we can help you find an insurance or financial solution that will work for you.

  • Wealth Management and Financial Planning
  • Commercial Business Solutions
  • Group Benefits
  • Life Insurance & Living Benefits
  • Home & Auto Insurance

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Job Detail

  • Job Id
    JD2130449
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ontario, Canada
  • Education
    Not mentioned