Job Description

Req ID: 22938
Vacancy Type: Part-Time
Number of Positions: 5
Closing Date: 08/04/2023

Job Summary

If you\'re looking to work in a dynamic environment that values everyone\'s contributions, has a growth mindset and truly values great customer service, then we have the perfect job for you!

Licensed Servers are responsible for positive customer interactions while serving guests in a friendly and efficient manner. At all times, servers are expected to be attentive to our guest needs, making them feel welcome. They prepare and serve food and alcohol products, accept orders, process payments, and maintain a clean work area. Servers will be required to work a flexible schedule that includes weekdays, evenings, weekends and holidays.

Duties and Responsibilities

• Demonstrate a high level of customer service on an ongoing basis
• Receive and process customer orders accurately
• Complete customer payment transactions accurately
• Following guidelines set by Region of Peel with regard to food safety practices
• Following guidelines and regulations set by AGCO with regard to alcohol practices
• Perform opening and closing duties
• Assist in general tidiness and proper cleaning practices
• Follow and adhere to all opening and closing policies and procedures including printing/reviewing of reports and completing DSR packages and balancing of revenue at the end of each shift
• Assist with event set-ups, service, food and beverage deliveries/set-ups, sales at Concessions, food and beverage services at golf courses, and cleanups/teardowns
• Assist in inventory control and verification

Skills and Qualifications

• Positive and enthusiastic with excellent customer service and communication skills
• Must be a minimum of 18 years of age
• Silverware and EZLink POS Experience is an asset
• Knowledge of WHMIS and Occupational Health & Safety
• Emergency First Aid Certificate required or willing to obtain within 6 months of start date
• Food Handlers Certificate required or willing to obtain prior to starting
• Smart Serve Certificate required or willing to obtain prior to starting
• Criminal Record Check required prior to starting
• Light lifting required
• Food and Beverage Experience is a definite asset
• Banquet and Event Experience is a definite asset
• Must be able to work weekdays, evenings, weekends, holidays, and a variety of early morning and late evening shifts

Hourly Rate/Salary: 15.54 - 17.28; Note: Licensed Servers are also entitled to a share of the gratuities for various events/locations.
Hours of Work: up to 24
Work Location: Various Locations including, Civic Centre, Living Arts Centre, Marina, BraeBen and Lakeview Golf Courses
Department/Division/Section: CMS/Community Services Dept , CMS/Recreation Division , South District
Non-Union/Union: Non Union

A Criminal Record and Judicial Matters Check (Level 2) will be required of the successful candidate, at their own expense, to verify the absence of a criminal record for which a pardon has not been granted.

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online.

All personal information is collected under the authority of the Municipal Act.

We are an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

City of Mississauga