Company:
ClaimsPro LP - International Programs Group
Liability Examiner - Full Time (Anywhere in Canada)
International Programs Group (IPG) is an independent third-party claims administrator which provides claims services for Lloyd's of London syndicates, domestic insurers, self-insured entities, or organizations with high deductibles or self-insured retention. We are currently seeking a Liability Examiner.
Today, IPG works with Canada's largest network of independent adjusting firms across the country. Operating out of Toronto, Montreal, and Vancouver, each IPG office is staffed with specialized senior examiners and qualified desktop examiners. We have regional expertise and are licensed in all Canadian provinces. The successful candidate will work within IPG, a company of opportunity and excitement - we are looking for the right candidate to join us!
Attendance to the office a minimum of 1 day per week and as needed for training, client meetings and team meetings is required.
Role Responsibilities:Act as an examiner for various Lloyds accounts which involves providing prompt, fair, quality claims service to clients
Examine complex liability claims
Direct Field Adjusters on assignment investigations
Settle claims directly with claimants or their representatives
Administer claims payments/settlements through trust accounts
Liaise with all stakeholders to insure client's needs are met
Qualifications & Experience:
While licensing and experience are critical to being able to handle significant examining tasks for a TPA, we are looking for individuals with a demonstrated and proven track record of performance. You will have to be strong technically, a solid planner and organizer, and understand key issues plus provide solid solutions. You will have to be motivated to do this type of work and be excited by the challenges that a rapidly growing organization faces.
We will also consider the following:Your education, with relevant post-secondary education being an asset
Your completed CIP courses, or working towards CIP designation
Your ability to hold an independent adjusting license
Your 5-7 years' experience delivering relevant claims adjusting and/or examining work
Exposure to the Lloyd's market would be an asset
Your experience positively contributing to a high-performing team
Examples of your strong aptitude and ability to work with technology
Your attention to detail and your ability to communicate professionally
Competencies:Individual must demonstrate the ability to direct adjusters of all levels and work effectively in a team environment
Previously demonstrated ability to communicate effectively with both internal and external associates, written and oral techniques
A positive, "can do" attitude and customer service approach ensuring all inquiries are effectively dealt with in a timely manner
Strong analytical, problem solving and organizational skills
Demonstrated ability to be proactive in identifying and implementing solutions
Proven ability to multi-task in a fast paced and demanding environment
Exceptional computer skills. Ability to navigate various systems, proficient in MS Office and work in a paperless environment.
What We Offer:Competitive Pay
Work-Life Balance
Remote Work Opportunities
E-flex Benefits Program
Wellness Programs
Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
Training and Career Development Opportunities
Employee Referral Bonuses
Employee Recognition Program
Employee Perks (access to vendor discount programs)
Reimbursement for Adjusting Licenses and Dues
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
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