Company:
ClaimsPro LP - International Programs Group
Specialty Lines Examiner - Full Time (Anywhere in Canada)
International Programs Group (IPG) is an independent third-party claims administration team that provides claims services for Lloyd's of London, self-insured entities, and organizations with high deductibles. We provide our clients with peace of mind knowing that their interests are looked after by a team of professionals who understand the specific language and technicalities of this market and who are committed to providing the highest quality of Third-Party Administrator (TPA) services. IPG also provides clients with the added value of local, on-the-ground knowledge and coast-to-coast coverage across Canada and the UK.
Key Responsibilities:Act as an examiner for various Lloyds accounts which involves providing prompt, fair, quality claims service to clients
Examine complex liability claims
Direct Field Adjusters on assignment investigations
Settle claims directly with claimants or their representatives
Administer claims payments/settlements through trust accounts
Liaise with all stakeholders to ensure client's needs are met
Education, Knowledge and Experience Required:College diploma or combination of education and equivalent business
CIP designation an asset
Minimum of 5 years of casualty claims experience including specialty lines experience an asset
Experience dealing with Lloyds a clear advantage
Competencies Required to Succeed:Individual must demonstrate the ability to direct adjusters of all levels and work effectively in a team environment
Previously demonstrated ability to communicate effectively with both internal and external associates, written and oral techniques
A positive, "can do" attitude and customer service approach ensuring all inquiries are effectively dealt with in a timely manner
Strong analytical, problem solving and organizational skills
Demonstrated ability to be proactive in identifying and implementing solutions
Proven ability to multi-task in a fast paced and demanding environment
Exceptional computer skills. Ability to navigate various systems, proficient in MS Office and work in a paperless environment.
What We Offer:Competitive Pay
Work-Life Balance
Remote Working Opportunities
E-flex Benefits Program
Wellness Programs
Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
Training and Career Development Opportunities
Employee Referral Bonuses
Employee Recognition Program
Employee Perks (access to vendor discount programs)
Reimbursement for Adjusting Licenses and Dues
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
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