Job Description

Is this right for you?

Are you results-driven, accountable and a team player, with experience as a Credit and Collections Agent? If so, the position of Credit and Collections Legal Recoveries Agent in North York is ideal for you! Hybrid and remote opportunities are available however, we are a law firm centrally located near Leslie & Hwy 401, steps away from TTC and Leslie subway station. We work in a professional and congenial atmosphere. Paid parking and benefits. Flexible hours. Salary: 50k+ bonus based on experience and proven ability.

The Perfect Candidate

Humble, yet performance driven

Previous credit and collections experience - 2 years

Works well in a team setting however capable to work independently

Attentive to detail

Organized with the ability to prioritize tasks

Looking for a career in a company that rewards results

Enjoys a fast-paced environment

Networks and can leverage various resources to complete required tasks

Possesses efficient time management skills

Proficient in Microsoft Word, Excel and Outlook

Has an aptitude to resourcefully skip trace, handling large balances and achieving their goals

What does the day to day look like?

Handling Inbound/outbound collection calls (no tele-marketing; no auto-dialer)

Reviewing accounts and make payment arrangements with clients

Skip Tracing

Contacting customers to negotiate payment of outstanding accounts for external bank clients and financial institutions

Assisting in determining whether to settle claims and/or commence legal action

Handling large volumes of documentation in an organized fashion

Professionally and respectfully negotiating with consumer and exploring money sources to determine best possible arrangement

Performing additional tasks and clerical duties as required

Identifying gaps in the system, policy and procedure along with recommending solutions

Desirables?

Experience in a law firm environment is not required, but is beneficial

Purple Duck - Remember this phrase for your interview

Job Types: Full-time, Permanent

Pay: $50,000.00-$65,000.00 per year

Benefits:

Dental care Extended health care Flexible schedule On-site gym On-site parking Paid time off Work from home
Experience:

Debt Collection: 3 years (required)
Work Location: Hybrid remote in Toronto, ON M2K 1E3