Job Description

Job title:


Accommodations Consultant - External posting (Leasing Agent)


Location:


Kitchener, On


Terms:


Full Time


Department/Division:


PMI Properties


Reports to:


Leasing Manager


Hours of Work:


12-8 pm Monday, Thursday, Friday, Saturday and Sunday as scheduled for a total of 40-44 hours / week


About us:


At PMI Group, we believe everyone deserves the opportunity to have a place to call home. We are more than builders. We are community shapers. Our imaginative approach incorporates fresh thinking, grounded in a philosophy of collaboration and transparency. Our progressive properties are modern in their styling but will stand the test of time, house generations to come, and are raising the standard of what it means to build attainable housing. Every project, every detail, every partnership is overseen by our accomplished team of professionals and trade partners, who take pride in building beautiful, quality communities. The PMI Group of Companies is comprised of 3 companies


PMI Inc - Development & Head Office
PMI Build LP - Our construction Division
PMI Properties Inc- Our Property Management Division


About the role:


Are you passionate about connecting people with the perfect place to call home? As a Leasing Agent aka Accommodation Consultant, you'll be the welcoming face and trusted advisor for future tenants -- helping them find housing that fits their needs while delivering an exceptional experience from first inquiry to signed lease.


You'll thrive in this role if you love building relationships, enjoy fast-paced work, and take pride in turning prospects into happy residents. This is your chance to combine sales savvy, customer service, and problem-solving skills to make a real impact -- all while representing a company known for its innovation, care, and community focus.


What You'll Do:


Lead the Way in Leasing Success:


Execute sales-focused marketing campaigns to generate leads, using networking, social media, online platforms, and community outreach to expand market reach and attract qualified prospects.
Prospect and generate sales opportunities by leveraging referrals, online platforms, partnerships, and community engagement to maintain a robust pipeline of potential tenants.
Represent the brand in sales settings at promotional and sponsorship events, actively engaging with prospects and distributing materials to generate qualified leads.
Drive sales conversions by coordinating and executing promotional events, such as open houses, to create urgency and interest in available properties.


Sales & Leasing Execution


Engage and convert prospects by welcoming prospective tenants, conducting persuasive property tours, and addressing questions to highlight the unique value of each rental location and unit.
Position properties competitively in the market so that every sales interaction leaves prospects with a strong understanding of property benefits and availability, increasing the likelihood of lease commitments.
Guide tenants through the leasing process, from inquiry to move-in, ensuring a smooth and positive experience.
Manage leads through CRM tools, ensuring every opportunity is followed up and converted efficiently.
Be the first point of contact for prospective tenants, showcasing available properties and creating a welcoming, informative experience during our open houses.


Performance & Reporting


Achieve and exceed sales and leasing targets by working flexible hours, contributing to team efforts, and assisting colleagues as needed.
Prepare and deliver reports on leasing activities, market trends, and tenant feedback to management to support sales strategy and operational improvements.
Collaborate with the Leasing Manager to identify sales and leasing trends, address challenges, and implement process improvements.
Oversee opportunity management to track and optimize leasing prospects within the sales pipeline.
Perform detailed audits of contracts to maintain accuracy and compliance


Tenant Relations & Retention


Conduct assessments of rental units to ensure quality standards are met prior to tenant occupancy.
Handle tenant-related case management to resolve inquiries and concerns efficiently.
Report on tenant rent payments, property maintenance, and lease corrections or terminations to the Leasing Manager.
Assist with collection calls to resolve outstanding balances promptly.


Our Values:


We are imaginative
We are progressive
We are accomplished
We are welcoming


What you bring, Competencies:


You are Entrepreneurial
You are Accountable
You are Collaborative and Build Relationships
You Demonstrate high levels of customer service
You are Open and Transparent
You have a Process Disciplined Mindset
You are Adaptive to Change and Embrace Technology


What you bring Skills and Qualifications:


Post Secondary education in business / hospitality or 1-3 years work related experience.
Demonstrated experience in a sales role combined with a high degree of customer service.
Excellent communication and organization skills.
Social media and marketing experience a strong asset.


Ablility to work flexible hours and manage multiple priorities effectively.
Ability to work independently as well as in a team environment.
Previous student housing and rental industry preferred.
The ability to conduct building tours onsite with visitors and or potential tenants


What We Offer


Competitive compensation.
Flexible Work Environment.
Medical, Dental, EAP, RRSP Matching.
HCSA.
Tools and Technology to help employees thrive.


If you are looking for an opportunity to help shape and build new communities as a community shaper, this is the place for you. We are looking for people with similar values and competencies (our DNA). You will be part of many partnerships that are overseen by our accomplished team of professionals and trade partners, who take pride in building beautiful, quality communities. Come join us today.


We are an equal opportunity employer. In accordance with AODA (Accessibility for Ontarians with Disabilities Act, 2005), we will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act. We thank all interested applicants. However, we will contact only those candidates to be interviewed.