Job Description

YVR is a place of connection, bringing together people, places and cargo while ensuring a safe and efficient experience for everyone. Learning and Development is an integral part of YVR\xe2\x80\x99s HR team, developing and leading educational and developmental opportunities to stay on top of the latest skills, behaviours and leadership needs to meet our strategic objectives today and in the future. Position overview We are looking for someone to join our Learning & Development team who has exceptional listening, problem solving and customer service skills to serve as administrator for all online web based and instructor led applications used to deliver curricula, conduct assessments, and track progress of YVR employees and contractors. Key responsibilities include:

• Manage the day-to-day operation of the LMS by providing assistance for the administrative function of the Learning Management System
• Provide end-user troubleshooting, issue remediation and technical support for the LMS and its content.
• Providing support to learning owners including assisting with publishing new courses, as well as acting as a resource for staff on Learning Management System issues
• Generating system reports
• Providing basic training to users and assisting the team with identifying, troubleshooting, and testing to resolve bugs.

Key qualifications include:

• At least two years\xe2\x80\x99 recent, related experience, supplemented by a one-year certificate in office administration or similar; or an equivalent combination of training and experience in HR systems administration.
• Demonstrated experience with web-based instruction and online learning platforms (e.g., Moodle, Adobe Connect, Go-To Meeting and Blackboard)
• Strong analytical and technical skills, with exceptional attention to detail
• Positive attitude and excellent customer service skills

Who We Are YVR is more than just an airport. We connect our beautiful province and all it has to offer to the world. We are all leaders and trailblazers for change and innovation, so no matter the department or team you\xe2\x80\x99re a part of, the work you do matters. At YVR, we are flexible in everything we do. We will work together to find ways to deliver customer excellence that helps us all thrive. We strive to provide an environment that reflects the diversity of our communities, allowing us to better serve them. Whatever your background and wherever you\xe2\x80\x99re from, you belong at YVR. We want to make sure you truly belong and help you reach your full potential. If you have any questions about accessibility or require any assistance applying, please reach out at careers@yvr.ca. Join us on this journey as we continue to transform our airport to better serve our communities.