Job Description

DEPARTMENT: Engagement & Quality Improvement (EQI) The Engagement and Quality Improvement (EQI) Department works in large part to support the Joint Clinical Committees (JCCs) which include the: General Practices Services Committee (GPSC), Shared Care Committee (SCC), and Specialist Services Committee (SSC). EQI is comprised of four centres of expertise: Primary & Community Care Transformation, Quality Impact, Facility and Community Engagement and JCC Alignment. Driven by collaborative relationships between the Ministry of Health and Doctors of BC, and captured under the Physician Master Agreement, they are a group focused on developing and leveraging relationships, sharing knowledge and lessons learned and working together towards common goals to support improved patient outcomes, increased professional satisfaction and decreased system costs. THE TEAM: Learning & Development, JCC Alignment The JCC Alignment Team is responsible for preparing and documenting the meeting proceedings and plans of each JCC. In its coordinating role, the team will maintain a central line of sight into each JCC\xe2\x80\x99s agendas and initiatives and surface linkages and dependencies between initiatives. The JCC Alignment Team will partner with EQI leaders that lead relationships with JCC Co-Chairs and strategy execution to increase alignment across JCCs where possible and ensure a progressive partnership between Doctors of BC and the provincial government. The Learning and Development team delivers and curates opportunities for physicians to learn from their peers and through formal programs. In collaboration with external partners, it develops new learning content to advance JCC workplans, including preparing physicians for primary care transformation, adoption of virtual care technologies, and leadership initiatives. The Learning & Development team also connects physicians to knowledge sharing events and mentorship opportunities that prepare them for leadership roles in our health system. THE JOB: Administrative Assistant, Learning & Development (20 Month Contract) Reporting to the Senior Manager, Learning & Development, the Administrative Assistant, Learning & Development is an integral part of the Learning and Development team and is responsible for providing administrative support to the Senior Manager and other team members on assigned initiatives, projects and/or working groups. As the key individual supporting the coordination of the team\xe2\x80\x99s workflow and communications, the Administrative Assistant must have excellent organizational and communication skills to proactively assist the team with meeting deadlines, anticipating challenges, and finding ways to address them. Initiative and strong interpersonal skills are required in working collaboratively with individuals from across the organization. Due to the nature of the Team\xe2\x80\x99s work and the variety of work that may be assigned to the Administrative Assistant, diplomacy, attention to detail and a strong knowledge of the Microsoft suite of products is essential. WHAT SUCCESS LOOKS LIKE: Building Relationships (B):

• Establishes and maintains relationships with peers and contacts with access to information and to key business partners
• Seeks and shares information and advice on how to get things done and who to involve

Communication for Results (B):

• Converses with, and writes to, peers in ways that support transactional and administrative activities
• Explains the immediate context of the situation, asks questions with follow-ups, and solicits advice prior to taking action

Initiative (I):

• Seeks out new challenges that require low to occasionally moderate risk taking and receives authorization from manager prior to acting
• Determines the resources, team support, and technical needs necessary to enable success and procures them
• Keeps responding to the challenge in spite of obstacles and setbacks

Problem Solving (B):

• Solicits input in gathering data that help identify and differentiate the symptoms and root causes of defined problems.
• Suggests alternative approaches that meet the needs of the organization, the situation, and those involved.
• Resolves problems and escalates issues with suggestions for further investigation and options for consideration as required.

Thoroughness (B):

• Follows and adheres to organizational systems that result in multiple routine yet critical activities to be identified and completed on time.
• Renegotiates priorities as necessary.
• Solicits feedback on performance in new tasks.
• Sets improvement standards to reduce errors, omissions, and oversights.

Doctors of BC Team Member: Approaches work with a collaborative spirit recognizing we are better together. Embraces change, provides excellence in service and is accountable for their results and helping others achieve theirs. Does the right thing, not the easy thing. Speaks openly and honestly to tackle tough challenges and enrich relationships. Balances hard work with fun and is genuinely friendly and committed to other\xe2\x80\x99s wellbeing. WHAT YOU BRING

• High school graduation and some related work experience; OR an equivalent level of related work experience, education and/or training may also be considered.
• Excellent writing skills and proven ability to develop clear, concise and comprehensive written communication.
• Excellent judgment in setting priorities, identifying issues and determining action required when working under pressure and deadlines.
• Superior interpersonal, oral communication and relationship management skills.
• Adept at balancing major concurrent tasks and projects.
• Proven ability to respond to a wide variety of issues and deal with unclear situations and conflicting demands, and to seek leadership direction and support with priority setting when needed.
• Excellent computer skills using Word, PowerPoint, Outlook and Excel.
• Demonstrated ability to work independently and as a member of the team.

Doctors of BC thanks all applicants; however, only those selected for an interview will be notified. Doctors of BC celebrates diversity, challenges inequality and is committed to sustaining an inclusive and diverse community. We do not discriminate against any applicant regardless of age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, socio-economic background, political beliefs and affiliations, family circumstances or other irrelevant distinction.