Job Description

Learning & Development Manager

Location:

Ottawa, ON (

On-Site

)

Status:

Full-Time, Permanent

Estimated Salary Range:

$65,000 - $85,000 per year

Industry:

Healthcare / Long-Term Care

Make a Meaningful Difference. Build a Culture of Learning.

Hillel Lodge is a mission-driven, accredited long-term care home in Ottawa that provides compassionate, person-centred care rooted in dignity and respect.

We're seeking a

Learning & Development Manager

who is passionate about education, compliance, and culture. This is a unique

on-site leadership role

-- ideal for someone who thrives on collaboration, visibility, and direct engagement with staff across all departments.

If you're an experienced learning professional who loves designing programs that make a real difference, this is your opportunity to help shape the next chapter of staff development and excellence at Hillel Lodge.

About the Role

Reporting to the Director of Human Resources, the Learning & Development Manager leads the planning, design, and delivery of learning programs that build capability, ensure compliance, and strengthen engagement across the organization.

A key responsibility will be managing the educational components of the

Hillel Lodge Academy

, a major initiative dedicated to staff development, leadership growth, and culture transformation. You'll also develop and sustain education systems that ensure

regulatory and accreditation compliance

-- a cornerstone of this role.

Please note:

This is a

100% on-site role

based at Hillel Lodge in Ottawa. Presence in the workplace is essential for supporting front-line learning, collaboration, and coaching.

What You'll Do

Lead the design and delivery of the

Hillel Lodge Academy's

educational programs. Develop and maintain mandatory and compliance-based training programs to meet legislative, regulatory, and accreditation requirements (FLTCA, MLTC, CARF, AODA). Create engaging, blended learning content using adult-learning principles and innovative design techniques. Facilitate in-person training sessions and provide hands-on coaching across departments. Partner with managers and directors to assess learning needs, set priorities, and support implementation of new practices. Manage the Learning Management System (LMS) and ensure accurate tracking and reporting of all training activities. Measure the impact of learning initiatives and continuously improve delivery and outcomes. Reinforce Hillel Lodge's core values and person-centred culture through meaningful learning experiences.

About You

You're a skilled learning professional who combines creativity with structure. You're energized by working

in person

with staff, understanding their needs, and building learning that makes a lasting difference.

You can balance stakeholder demands with organizational priorities and are confident navigating the realities of a compliance-driven environment.

Qualifications

Degree in Adult Education, Human Resources, or a related discipline. 5-7 years of progressive experience in Learning & Development, ideally in healthcare, long-term care, or other regulated settings. Proven skill in instructional design, facilitation, and compliance-based learning. Proficiency with LMS administration, Microsoft 365, and e-learning tools such as Articulate or Canva. Excellent interpersonal, communication, and consultative skills. CTDP, CPLP, or Prosci certification is an asset.

What We Offer

Robust paid time off, including vacation, statutory holidays, and additional personal and cultural observances. Opportunity to shape and lead organization-wide learning initiatives. A close-knit, values-driven workplace where teamwork and respect are at the core of everything we do. Leadership support and opportunities for ongoing professional development. Competitive salary and stable employment in a respected healthcare organization.

ABOUT HILLEL LODGE

Located in the West End of Ottawa, Hillel Lodge has served as a home for individuals in need of long-term personal care since it officially opened its doors in 1965. With a current complement of 121 beds and housed within a thriving 13-acre Jewish Community Campus, we provide a wide range of programming and events to meet the diverse needs of our residents, their families, and the larger community that we serve.

Our Mission:

Our mission is to provide compassionate long-term care that empowers residents to lead full and engaged lives in a welcoming Jewish environment.

Our Vision:

The Lodge will strive to be at the forefront of person-centered long-term care.

Our values:

Compassion and Caring Dignity and Respect Collaboration and Teamwork Excellence and Innovation Integrity and Accountability

Diversity, Equity, Inclusion & Accessibility (DEI&A)

Hillel Lodge is an equal opportunity employer committed to building an inclusive workplace. We encourage applications from candidates who identify as Indigenous, Black, members of racialized groups, 2SLGBTQI+, persons with disabilities, and others from equity-seeking communities. Accommodations are available at all stages of the recruitment process, as required by the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).

Compliance Requirements

Following Ontario's

Fixing Long-Term Care Act

, successful candidates must:

Provide a clear Vulnerable Sector Police Check. Submit proof of a current negative TB test.
Proof of COVID-19 vaccination is also required, except where accommodations are mandated by law.

How to Apply

Please submit your resume and a cover letter explaining how your qualifications align with the role's requirements. Applications will be reviewed on a rolling basis, and only candidates selected for interviews will be contacted. No agencies please.

The posted salary range is an estimate. Final compensation will be determined based on qualifications, skills, and directly related experience.

Job Types: Full-time, Permanent

Pay: $65,000.00-$85,000.00 per year

Benefits:

Casual dress Company events Dental care Employee assistance program Extended health care Flexible schedule Life insurance On-site parking Paid time off RRSP match Tuition reimbursement Vision care Wellness program
Ability to commute/relocate:

Ottawa, ON K2A 4G7: reliably commute or plan to relocate before starting work (required)
Education:

Bachelor's Degree (preferred)
Experience:

Learning & Development: 5 years (required)
Licence/Certification:

Training or Change Management Certification (preferred)
Location:

Ottawa, ON K2A 4G7 (preferred)
Work Location: In person