Job Description

ABOUT EDIBLE ARRANGEMENTS:

Our team is responsible for creating the mouthwatering fruit arrangements, dipped fruit boxes and cut fruit for to-go products, following the operational procedures set by Edible Arrangements; for maintaining a high quality of customer service and product.

Why work here? We are a unique combination of jobs - food service/prep without those long night shifts and smelly fryer; retail without the constant shelf restocking; and, opportunity to grow with reputable brand

Summary of Key Qualifications & Skills Required:
Since most of our day-to-day tasks are simple but done under strict corporate guidelines, we conduct extensive training for our new hires. This means previous experience in fruit bouquets is not necessary; However, previous supervisory experience - especially from a franchise environment - is preferred.

We are specifically looking for motivated individuals looking for a stable place of employment - motivated, hardworking individuals looking for a place where they fit.

Traits we are looking for:

Applicants MUST not be students - sorry, but we are looking for MATURE candidates who are available during the 9-7 window consistently; available to work assorted shifts if necessary. We work from a set schedule, but also need candidates who are available to cover disruptions to that schedule - ie: sick days, etc.
Applicants MUST live locally in Hamilton year-round and Drive
Previous Customer Service and Sales is a requirement: 10-12 years of combined experience in kitchen, retail and customer service roles
A positive attitude is a must
Willingness to do hands-on supervision is a must
A willingness to work fast and efficiently when the pressure is on
work longer hours during peak periods - Mother's Day, Christmas, Valentine's by way of example - is a MUST
candidates must enjoy working within a team, but be more than capable of working alone too
excellent communication skills, and patience with Customers and both staff are priorities
previous customer service/ sales experience is a must
ability to read work orders, and follow other verbal and written instructions is a must
ability to clearly communicate instructions to others is a must
organizational skills are mandatory
ability to left, carry and/or push 30lbs
ability to stand, bend, reach and scoop through-out assigned shifts
a High School diploma or equivalent is preferred.
a valid driver's license is required.

Summary of Key Duties:

handles customer service and sales
oversees employee attendance and performance
guides customer service interactions
organizes production and delivery routing
oversees inventory control in co-operation with management
oversees and participates in maintenance of cleaning checklists and equipment
assists staff with washing, peeling and/or cutting various fruit
ensures proper food sanitation protocols are in place
assists staff with bouquets, boxes and trays according to Edible Arrangements' methods & procedures
assists staff with packaging arrangements
receives and stores fruit, supplies, equipment, utensils in refrigerators, cupboards and other storage areas as appropriate
removes trash and cleans kitchen garbage containers
sweeps and mops floors

Job Types: Full-time, Part-time, Permanent

Pay: From $17.25 per hour

Shift:

8 hour shift
Work days:

Holidays Monday to Friday Weekends as needed
Work Location: In person