Kitchen Operations Manager

East York, ON, CA, Canada

Job Description

Job Overview



We are seeking a highly organized, proactive, and detail-oriented

Kitchen Operations Manager

to oversee all aspects of our B2B and production kitchen operations. This is a leadership role responsible for ensuring smooth, efficient, and cost-effective kitchen workflows while maintaining the highest quality and food safety standards.

The Kitchen Operations Manager will coordinate staff scheduling, mise en place planning, prep sheet development, order management, inventory control, procurement, and cleaning schedules. The ideal candidate will have strong operational experience in food service, excellent communication skills, and a hands-on management style.

Fluent English (spoken and written) is required

to communicate effectively with staff, suppliers, and clients.

Key Responsibilities



Order Management and Client Coordination



Serve as the primary point of contact for all B2B client interactions, ensuring professional, prompt, and courteous service. Manage the full order lifecycle: Receive and confirm orders. Prepare accurate estimates and invoices. Coordinate order fulfillment and delivery schedules. Communicate proactively with clients to address questions or issues.

Staff Scheduling and Leadership



Develop and maintain weekly kitchen staff schedules to ensure effective coverage across all shifts. Adjust staffing levels based on production needs and order volume. Lead daily production meetings to review priorities, production targets, and quality standards. Support hiring, onboarding, and training of new kitchen team members.

Production Planning and Execution



Oversee daily mise en place planning to ensure all prep work is clearly outlined and scheduled. Create and maintain detailed daily prep sheets for staff, specifying quantities, timelines, and responsibilities. Monitor production to ensure adherence to recipes, portioning, and quality control standards. Conduct regular quality checks before dispatch, ensuring correct packaging and labeling.

Inventory Management and Procurement



Maintain accurate inventory records across all business lines (B2B, retail, DTC). Plan, place, and track product and ingredient orders in collaboration with the chef, staying within budget. Oversee deliveries, ensuring proper storage and rotation (FIFO). Conduct regular stock counts, identifying shortages or overstock situations and adjusting orders accordingly.

Stock Planning and Cost Control



Forecast ingredient and packaging needs based on order volume and production plans. Monitor and report on food and labor costs, ensuring alignment with budget targets. Maintain detailed logs and reports on purchasing, inventory usage, and wastage.

Operational Systems and Administration



Input and update recipes, ingredients, and yields in operating software. Ensure accurate recipe costing and maintain precise purchase orders. Support maintenance of all operational documentation, including SOPs and food safety logs.

Cleaning and Sanitation Management



Develop, implement, and oversee weekly cleaning schedules for the kitchen. Ensure daily, weekly, and deep-cleaning tasks are completed to standard. Uphold strict food safety and sanitation guidelines at all times. Conduct regular inspections to verify cleanliness and compliance.

Requirements



Proven experience in kitchen operations management, food production, or related food service management. Strong leadership and team management skills, with experience in scheduling and staff supervision. Excellent organizational skills with a high level of attention to detail. Proficiency in inventory management and ordering systems. Strong understanding of food safety, sanitation, and quality control. Ability to work in a fast-paced, high-volume production environment.

Fluent English (spoken and written) is required.


Job Type: Full-time

Pay: $55,000.00-$65,000.00 per year

Benefits:

Discounted or free food Flexible schedule On-site gym Paid time off
Schedule:

8 hour shift Every Weekend Monday to Friday Weekends as needed
Work Location: In person

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Job Detail

  • Job Id
    JD2470881
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    East York, ON, CA, Canada
  • Education
    Not mentioned