We are seeking a dedicated and experienced Kitchen/Back of House Manager who, reporting to the GM, will oversee our kitchen operations, including prep and service, and ensure the highest standards of food safety, quality and service. The ideal candidate will possess strong leadership skills and a commitment to delivering exceptional customer experiences. As a Kitchen Manager, you will be responsible for managing kitchen staff, maintaining food safety standards, and ensuring efficient kitchen operations in a very fast-paced environment.
Responsibilities
Supervise and coordinate daily kitchen activities, including food preparation and cooking.
Train, mentor, and manage kitchen staff to foster a positive team environment.
Ensure compliance with food safety regulations and maintain high standards of cleanliness.
Support the line with service as needed
Oversee inventory management, including ordering supplies and managing food costs.
Implement menu changes and develop new recipes to enhance customer offerings.
Provide exceptional customer service by addressing guest inquiries and feedback promptly.
Conduct interviews and assist in hiring new kitchen staff as needed.
Collaborate with restaurant management to achieve operational goals.
Requirements
Proven experience in food preparation, cooking, and kitchen management within the food industry.
Strong supervisory experience with a focus on team management and leadership.
Excellent customer service skills with the ability to interact positively with guests.
Knowledge of food handling practices and food safety regulations.
Previous restaurant experience is essential
Ability to work in a fast-paced environment while maintaining attention to detail.
Very strong communication skills and the ability to work collaboratively with others.
Job Purpose or Summary Statement
The Kitchen Manager is responsible for overseeing food prep and cooking, maintaining a fully-stocked kitchen inventory, and complying with safety and cleanliness standards. This is a managerial position which involves managing kitchen staff and guiding them to deliver quality food while adhering to the company's customer-service standards.
Responsibilities
Leads by example to manage kitchen staff and coordinate food orders
Oversees food prep and cooking to ensure each station is stocked and ready for restaurant operation
Ensures that all food products are handled, stored, prepared and served safely in accordance with food safety guidelines
Keeps over production of food and waste to a minimum, ensuring proper rotation, labelling and storing of all food products
Ensures kitchen is clean, organized, and all equipment is in good working order
Cooks a variety of food items in broilers, ovens, grills, fryers, and other kitchen equipment according to the restaurant's standards and in compliance with kitchen rules, policies, and procedures
Controls cost of goods, orders, and inventories based on demand including performing weekly inventory assessments
Performs other additional duties as assigned
Skills
Provincial health and safety legislation and procedures
In-depth knowledge of kitchen health and safety regulations
Attention to detail: to ensure accurate accounting of inventory
Communication and interpersonal skills: to communicate with restaurant employees, management, and customers
Conflict resolution and problem-solving skills: to address concerns raised by customers and employees and appraise different situations to resolve conflicts effectively
Leadership and management skills: to manage employees and take initiative to upkeep smooth operations of the restaurant
Time management and organizational skills: to manage employees and coordinate restaurant operations in additional to fulfilling one's own duties
Ability to maintain composure in high-pressure situations, multitask, and prioritize work while remaining flexible to address new issues as they arise
Strong command of English, both verbal and written
Experience
Ideally 5+ years' experience in a FULL-SERVICE restaurant kitchen
Minimum 2 years' experience in LEADING a full-service restaurant kitchen as Manager
Working Conditions
Rotating shifts scheduled around and during the restaurant's hours of operation including evenings, weekends, and statutory holidays
Working under conditions of high temperatures
Fast-paced environment
Only fully qualified candidates need apply.
Job Types: Full-time, Permanent
Pay: From $50,000.00 per year
Ability to commute/relocate:
Toronto, ON M5B 1N8: reliably commute or plan to relocate before starting work (required)
Experience:
Kitchen Management: 2 years (required)
Kitchen: 3 years (required)
Language:
English (required)
Licence/Certification:
Food Handler Certification (preferred)
Work Location: In person
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