Job Description

Job Summary

We are seeking a dedicated and dynamic Store Keyholder/Supervisor to join our team. In this role, you will support the Store Manager in overseeing daily operations, ensuring exceptional customer service, and driving sales performance. You will play a crucial role in managing staff, inventory control, and maintaining store standards while fostering a positive shopping environment.

Duties

Store Operations

: Open and close the store, including disarming and arming the alarm system, unlocking and locking doors, and ensuring cash registers are ready for the next business day.

Security and Safety

: Monitor security protocols, respond to alarms or emergencies, and ensure the safety of staff and customers.

Supervision

: Act as the manager-on-duty in the absence of higher management, overseeing staff, training new employees, and ensuring compliance with company policies.

Customer Service

: Provide exceptional customer service, resolve complaints, and ensure a positive shopping experience for customers.

Inventory Management

: Assist with restocking shelves, maintaining store cleanliness, and managing merchandise inventory.

Experience

The ideal candidate will possess the following skills:

Retail Experience

: Previous experience in retail or supervisory roles is preferred.

Leadership Skills

: Strong leadership and communication skills to effectively manage and motivate the team.

Organizational Skills

: Ability to maintain store presentation standards and manage multiple tasks efficiently.

Customer Focus

: Excellent customer service skills to handle inquiries and resolve issues effectively.

Requirements

The Ideal candidate must posess a valid Canadian work permit and is eligible to work in Canada.

Job Types: Part-time, Permanent

Pay: $16.50-$17.00 per hour

Expected hours: 24 - 34 per week

Benefits:

Extended health care Store discount
Experience:

Retail sales: 1 year (preferred)
Language:

English (preferred)
Work Location: In person