Job Description

Job Title: Key Accounts Manager
Company, Department: Nova Scotia Power - Reg. Marketing Customer Solutions
Location: Halifax, NS - Hybrid
Type of Employment: Regular, Full Time
Closing Date: June 12th, 2023
Reference Number: 11320

At Nova Scotia Power, we\xe2\x80\x99re committed to providing safe, reliable electricity so that our customers and communities can thrive. We work across the province, from Yarmouth to Wreck Cove, to prevent power outages and to strengthen our electrical system\xe2\x80\x94for today, and for the future.

As a subsidiary of Emera Inc, we provide 95% of the generation, transmission and distribution of electrical power to approximately 540,000 residential, commercial and industrial customers. Our company is focused on new technologies to enhance customer service and reliability, reduce emissions, and add renewable energy.

We are proud to live and work in Nova Scotia. It\xe2\x80\x99s why we work to understand how we can give back meaningfully, support local organizations and work collaboratively to enhance the communities we call home.

We believe that every unique perspective should be valued and that everyone should have a sense of safety and belonging\xe2\x80\x94at work, and in our communities. Leveraging the thoughts of a diverse workforce helps us to be innovative and provide the best service to our customers.

If working in an environment focused on innovation, safety and putting customers and community first inspires you, we want to hear from you. Apply by June 12th, 2023, and tell us what excites you about this role.

We are currently looking for a Key Accounts Manager to join our Reg. Marketing Customer Solutions team in a permanent position. Reporting to the Manager, Key Accounts, you will be responsible for building internal and external relationships with key account stakeholders and creating impactful business value for our customers.

As a Key Accounts Manager, you will:

• As the ideal candidate, you possess a bachelor\xe2\x80\x99s degree coupled with 5 years\xe2\x80\x99 experience in a progressive enterprise business consultative sales environment, with a successful track record in driving revenue growth.
• We are seeking a high energy individual who can demonstrate the ability to think outside the box and act strategically.
• You possess superior interpersonal skills, including presentation, influencing, negotiation and conflict resolution.
• As a skilled relationship builder and impactful collaborator your role will be to build internal and external relationships with key account stakeholders, create impactful business value for our customers, identify opportunities for consistent market expansion, execute strategies, and lead focused efforts with clear results.

What skills will make you successful?

You recognize yourself in most of the following competencies, and where possible possess the skills and experience listed below:

• Ability to negotiate agreements and mutually beneficial resolutions to complex customer matters, keeping a focus on anticipating and delivering solutions aligned to the customers\xe2\x80\x99 needs while achieving the long-term growth requirements of the business.
• You will be responsible for engaging and coordinating cross functionally with all internal Nova Scotia Power teams, including the Executive, to ensure proper alignment and delivery of your plans.
• Identify, cultivate, and sell new and innovative solutions to key accounts through sales and business development activities and priorities.
• Define, plan, and organize informational events and communications to key account customers to promote a clear understanding of Nova Scotia Power\xe2\x80\x99s business, its corporate objectives and the electricity industry as well as being an internal customer ambassador.
• Prior experience selling within a B2B environment as well as channel management experience.
• Exceptional communication, sales, prospecting, and time management skills required.
• High energy and self-motivation with a strong desire to succeed and a proven track record of exceeding goals.
• Proficiency with software applications such as Salesforce, Microsoft Outlook, Word, Excel, and PowerPoint.
• Prior Energy and/or Utility experience is a definite asset.

At Nova Scotia Power, everyone is a leader in their own right. Our Leadership Competencies set standards that advance our business strategy, deliver results for customers, and provide career development for employees. The successful candidate will be one who speaks up on Health, Safety and the Environment, drives Operation Excellence for Customers and builds Strong, Collaborative Relationships.

Why join our team?

• Flexibility: Hybrid work model with flexible remote workdays.
• Health & Wellbeing: A comprehensive benefits plan, access to a free on-site fitness centre, Employee and Family Assistance Program, parental leave top-up plan and wellness benefits.
• Grow Your Career: Opportunities to advance within and between our affiliate companies, a focus on employee development and available sponsored education programs.
• Community Engagement & Care: Corporate investments in the places where our people live and work, mentoring opportunities, fundraising-matching & volunteer programs, and scholarships for children of employees.
• Competitive Compensation: A comprehensive benefits plan, short-term incentive plans and a Defined Contribution Pension Plan.

Diversity, Equity, and Inclusion at Emera: At Emera we value diversity, equity, and inclusion. We strongly encourage applications from all qualified candidates, including persons who identify as racially visible, Indigenous, persons with disabilities, women in underrepresented roles and members of the 2SLGBTQ+ community. Applicants from these equity groups may self-identify through the online application process. Emera supports candidates and employees with access and accommodation needs.

Recruitment and Promotion Policy: When filling vacant positions, we are determined to hire the best candidates available. We are committed to providing employees with a fair and equal opportunity to compete for jobs. Hiring and promotion of employees is based on skills, capabilities, knowledge and demonstrated abilities.

As part of our commitment to health and safety, we continue to closely monitor and adjust our pandemic response as needed based on public health guidance, current epidemiology, and considerations regarding business continuity. At this time the Emera Vaccine Policy, which outlines the requirement for all Nova Scotia Power employees to be fully vaccinated for COVID-19 and provide corresponding proof, has been suspended. This policy may be reinstated in the future, either in full or in part, at the discretion of the Company, and employees will be required to demonstrate compliance. Any non-compliance could result in disciplinary action up to and including termination of employment.

Finally, we understand that experience comes in many forms. We\xe2\x80\x99re dedicated to adding new perspectives to the team - so if your experience is close to what we\xe2\x80\x99ve listed above, please consider applying. If you don\xe2\x80\x99t quite see yourself in this role but want to join our team, please set up a to learn about future opportunities!

Nova Scotia Power