Key Account Assistant – Retail Channels

Delta, BC, CA, Canada

Job Description

AFOD LTD

is a Canadian food importer, marketer and distributor specializing in Asian product for the grocery market. We are one of Canada's leading importers, marketers, and distributors of Filipino and Asian food products. Our portfolio is carried by grocery stores and major supermarket chains across the country.

We are looking for a new team member who is enthusiastic, customer service oriented, motivated, compassionate, energetic, self-directed and has a good understanding of how a busy key account / marketing assistant. The successful candidate should be available to work on a full time basis and capable of working in a very busy, professional, multi-tasking environment. This role supports the Sales Manager in managing retail channels across Canada. The successful candidate will assist with order handling, drive sales performance, support promotional programs, and contribute to overall customer satisfaction and business growth.

Key Responsibilities:



Process customer orders accurately and in a timely manner. Support the Sales Manager in driving sales growth for designated products. Deliver training and coaching to enhance sales and channel performance. Assist with the execution of national and regional programs to support business objectives. Collect insights related to products, processes, and customer experience to help refine market strategies. Understand and contribute to business plans, identifying gaps and proposing solutions. Assist in managing customer escalations related to new features, pricing, or service issues. Act as a trusted advisor to assigned clients or internal teams. Analyze issues, recommend actionable solutions, and support their implementation. Influence and negotiate to meet business objectives.

Skills and Qualifications:



5-7 years of relevant experience with a post-secondary degree in a related field. Strong product knowledge, with a background in retail or CPG preferred. Technical proficiency developed through hands-on experience and education. Basic accounting knowledge and strong numerical skills. Proficiency in Mandarin is an asset. Excellent verbal and written communication skills. Strong collaboration and teamwork abilities. Analytical and problem-solving skills. Strong influencing and negotiation skills. Comfortable making data-driven decisions.
Job Type: Full-time

Pay: $50,000.00-$75,000.00 per year

Benefits:

Dental care Extended health care
Ability to commute/relocate:

Delta, BC: reliably commute or plan to relocate before starting work (preferred)
Experience:

marketing: 5 years (preferred)
Willingness to travel:

25% (preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD2564123
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Delta, BC, CA, Canada
  • Education
    Not mentioned