Job Description

Job Summary:

The Wholesale Account Assistant provides administrative and operational support to the wholesale sales team. This role helps manage wholesale customer accounts, supports order processing, maintains accurate records, assists with inventory coordination, and ensures timely communication between the company and its wholesale clients.

Key Responsibilities:

Assist with processing and tracking wholesale orders from entry to delivery Maintain and update customer account information in internal systems Communicate with wholesale clients regarding order status, delivery updates, and product availability Support the sales team with preparation of pricing lists, line sheets, and promotional materials Liaise with warehouse and logistics teams to ensure timely and accurate order fulfillment Generate sales reports and analyze order trends for management Help manage stock levels and coordinate restocking based on client demand Assist with invoicing, billing, and resolving account discrepancies Prepare and organize samples for clients and trade shows as needed Provide general administrative support to the wholesale department

Qualifications and Skills:

Post-secondary education in Business Administration, Sales, or related field preferred 1-2 years of experience in sales support, customer service, or account management (wholesale or retail preferred) Strong organizational skills and attention to detail Excellent written and verbal communication skills Proficient in MS Office (Excel, Word, Outlook); experience with ERP or inventory systems is an asset Ability to multitask and work in a fast-paced environment Customer-focused attitude with problem-solving abilities

Working Conditions:

Office-based role with occasional travel to warehouses or trade events Standard business hours, with flexibility during peak order times or events
Job Types: Full-time, Permanent

Pay: $17.50-$19.00 per hour

Work Location: In person